Overview
Skills
Job Details
NO SUBCONTRACTS, C2C or 1099 applicants. W2 candidates only.
Custom Business Solutions, a Michigan-based talent agency, is seeking an experienced DSS Project Manager for a hybrid workplace opportunity in West Michigan. Qualified candidates submitting an application will be considered for this contract opportunity.
REQUIRED TECHNICAL SKILL SET:
7 10 years of program/project management experience with large, data-intensive platform integrations
Strong experience coordinating across OMS/Yantra, Hybris, POS, digital commerce platforms
Deep understanding of inventory accuracy, ATP, OSA/BOH, and customer promise metrics
Hands-on delivery using Agile / SAFe methodologies
Proficiency with Miro, RAID logs, RACI, Gantt charts, dependency mapping
Experience with data streaming and observability concepts (Kafka/Confluent preferred)
Strong stakeholder management, executive communication, and reporting skills
Familiarity with data governance, privacy, and enterprise data standards
Ability to manage vendor onboarding, SOWs, SLAs, and KPIs
This role is responsible for:
Owning the DSS roadmap across multiple phases, including delivery timelines, dependencies, and measurable business outcomes (ATP accuracy, promise reliability, return-rate reduction)
Leading cross-functional efforts to deliver real-time digital inventory positions and a unified source of truth for product availability across digital channels
Coordinating alignment across Product, Engineering, Data & Analytics, OMS, POS, Supply Chain, Digital Operations, Finance, Legal, and Privacy
Managing vendor evaluation, onboarding, and performance, including alignment on SLAs, KPIs, and integration acceptance criteria
Maintaining DSS planning artifacts including Miro boards, RACI, RAID logs, Gantt charts, and dependency maps
Defining and tracking success metrics such as BOH/OSA accuracy, ATP precision, delivery promise hit rate, fulfillment cost per order, and return-rate reduction
Proactively identifying and escalating risks and issues, including inventory reservation mismatches, data spikes, and downstream API/contract misalignment
Facilitating collaboration across Digital Shopping, OMS, POS, Supply Chain/STME, PIM, and Analytics teams
Ensuring compliance with enterprise data governance, privacy, and data lineage standards
Supporting strategic initiatives related to unified inventory accuracy, fulfillment optimization, streaming data resilience, and observability