Overview
USD 106,400.00 - 203,600.00 per year
Full Time
Skills
Customer Experience
Exceed
Customer Engagement
Artificial Intelligence
Innovation
Operational Excellence
GSA
FOCUS
Intellectual Property
IP
Accountability
Collaboration
Security Architecture
Regulatory Compliance
Cloud Security
DLP
Data Security
IT Consulting
System Administration
Network Operations
Software Development
Computer Science
Information Technology
IaaS
Customer Facing
Microsoft Azure
Amazon Web Services
Cloud Computing
Solution Architecture
Integrated Circuit
IC
Internal Communications
Legal
Recruiting
Microsoft
GCS
Job Details
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
As a Data Security Cloud Solution Architect - Worldwide CSU GSA, the fundamental purpose is to help customers better secure their environments with the adoption of Microsoft security products. Their focus would be on Purview (DLP, MIP, IRM). The Security CSA helps to remove technical blockers, build & maintain IP, and deliver strategic workshops that advance the customer's security journey.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities:
Qualifications:
Required/minimum qualifications
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: ;br>
Microsoft will accept applications for the role until November 16, 2025.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
#CES #GCS
The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
As a Data Security Cloud Solution Architect - Worldwide CSU GSA, the fundamental purpose is to help customers better secure their environments with the adoption of Microsoft security products. Their focus would be on Purview (DLP, MIP, IRM). The Security CSA helps to remove technical blockers, build & maintain IP, and deliver strategic workshops that advance the customer's security journey.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities:
- Help customers create their security plan and strategy to transform their security practices to a more modern and cloud-native approach, using Microsoft security solutions.
 - Proposes viable solutions based on specific MS security products, demonstrates complex concepts, and proves the capability of those solutions through design collaboration sessions with the customers.
 - Apply technical knowledge of security architecture and solutions to meet business and information technology requirements and resolve identified technical blockers.
 - Supports customer projects as a subject matter expert in a specific Microsoft Security solution.
 - Gather customer insights (e.g., feedback around technical preferences, environments, business needs) and leverages these insights and existing plans to map solutions with customer business outcomes. Identifies technical blockers to accelerate consumption and deployment.
 
- Embody our culture and values.
 
Qualifications:
Required/minimum qualifications
-  Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting 
- OR equivalent experience.
 
 - 5+ years of success in delivering complex technical security and compliance deployment projects, architecture, design, implementation, and/or support of highly distributed infrastructure and applications
 - Technical Experience: The candidate will have a breadth of knowledge across cloud security computing domains and expert level hands-on experience in Microsoft Security. Specifically the candidate will have deep expertise in Purview (DLP, MIP, IRM) or equivalent experience with other Data security technologies.
 
- Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties.
 
-  Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting 
- OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
 - OR equivalent experience.
 
 - 4+ years experience working in a customer-facing role (e.g., internal and/or external).
 - 4+ years experience working on technical projects.
 - Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
 
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: ;br>
Microsoft will accept applications for the role until November 16, 2025.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
#CES #GCS
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.