IT Project Manager

Summary:
The Information Technology Services division is seeking a skilled and adaptable Project Manager to lead and deliver complex initiatives aligned with institutional priorities. This role is responsible for planning and executing projects in line with deadlines, budgets, and evolving business needs. Success in this position requires strong leadership, cross-functional collaboration, effective risk management, and the ability to communicate clearly with stakeholders at all levels.

This is a hybrid position with three days per week on-site in Boston.

Education:

• Bachelor s or master s degree in computer science, information systems, business, or a related field, or equivalent experience

• Project management certification preferred (e.g., PMP, Agile, PRINCE2)

Experience:

• 5 7 years of IT experience with a proven record of solving business problems

• 3+ years managing complex or multiple projects with measurable outcomes

• Experience collaborating with both business and technical teams toward shared objectives

• Demonstrated ability to lead teams, resolve conflicts diplomatically, and build consensus

• Proven success in managing scope, timelines, budgets, and quality across concurrent projects

Knowledge and Skills:

• In-depth understanding of project management methodologies (Waterfall, Agile, Hybrid)

• Proficient in project tools such as MS Project, Smartsheet, and ServiceNow

• Strong analytical and problem-solving skills with a focus on risk mitigation

• Excellent communication, facilitation, and documentation abilities

• Ability to influence stakeholders without direct authority

• High emotional intelligence, adaptability, and a user-focused mindset

• Familiarity with financial planning and understanding of cost drivers

• Ability to quickly adopt and leverage new technologies

Key Responsibilities:

Project Planning & Execution:

• Analyze project proposals to define scope, schedules, and resource requirements

• Lead planning sessions and set achievable project milestones

• Select and apply appropriate project management approaches

• Guide and motivate teams through all phases of project delivery

• Adjust plans to accommodate changing priorities or constraints

Stakeholder Engagement & Communication:

• Build trust and align expectations among business, IT, and vendor partners

• Clearly and proactively communicate project goals, timelines, and progress

• Facilitate meetings to drive alignment and resolve challenges

• Navigate sensitive situations using interpersonal and negotiation skills

Risk, Change & Quality Management:

• Identify risks and develop mitigation strategies

• Monitor progress and ensure quality standards are met

• Manage scope changes and technical constraints effectively

• Maintain comprehensive project documentation

Performance Monitoring & Reporting:

• Track key performance indicators (KPIs) to assess project health

• Develop clear, actionable dashboards and reports for leadership

Budget & Resource Management:

• Create and manage project budgets and forecasts

• Monitor expenditures and ensure alignment with financial targets

• Optimize resource allocation based on priorities and skills

• Evaluate financial impact of project decisions