SERVICE NOW SOLUTIONS ANALYST

Overview

Hybrid
Depends on Experience
Contract - Independent
Contract - 6 Month(s)

Skills

ServiceNow
IT Service Management
Collaboration
Analytical Skill
ITIL
IT Operations
Continuous Improvement
Conflict Resolution
Organizational Skills
Software Design

Job Details

Hi,

This is Sai Kumar from 3Core Systems, Please take a look to review the included job description we have with our client. If you are comfortable with the position and interested Please send me your updated profile along with the below information.

Job Title: Senior ServiceNow Solution Analyst

Location: Miramar FL

Duration: Contract to hire

THIS JOB CAN NOW BE REMOTE FOR THE CONTRACT AS LONG AS SOMEONE WILL RELO ONCE IT GOES PERM IN THE FUTURE

Job Summary: We are seeking a highly skilled and experienced Senior ServiceNow Solution Analyst to join our team. The ideal candidate will be responsible for providing technical expertise, leading development projects, and ensuring the quality and efficiency of ServiceNow solutions within our organization. This role requires a critical thinker with strong organizational skills and a deep understanding of the ServiceNow platform and ITIL Processes.
Key Responsibilities:

  • Lead the design and implementation of complex ServiceNow solutions.
  • Ensure the quality and efficiency of ServiceNow solutions.
  • Collaborate with cross-functional teams to optimize business processes.
  • Collaborate with business stakeholders to understand requirements and translate them into effective ServiceNow solutions.
  • Design custom applications, workflows, and integrations within the ServiceNow platform.
  • Stay updated on the latest ServiceNow features and functionalities, proposing enhancements and upgrades.
  • Identify opportunities to leverage ServiceNow capabilities to optimize business processes.
  • Foster a collaborative team environment, promoting knowledge sharing and continuous improvement.

Qualifications:

  • Bachelor s degree in Computer Science, Information Technology, or a related field.
  • Proven minimum 3 years experience across various ServiceNow modules (e.g., ITSM, HRSD, AppEngine, ITOM, IRM, SecOps) with in-depth knowledge of platform capabilities.
  • Strong proficiency in object-oriented programming concepts, data structures, and best practices for software design.
  • Excellent communication skills to effectively collaborate with cross-functional teams, stakeholders, and senior management.
  • Holds an active ServiceNow Certified Systems Administrator (CSA) certification
  • Holds an active ITIL Foundations certification in v3 or later.
  • Experience with Agile and DevOps methodologies.
  • Strong problem-solving and analytical skills.
  • Ability to work effectively with cross-functional teams and stakeholders.
  • Service now solution analyst or architect title is fine.
  • AT LESAT 3 YEARS IN VARIOUS SERVICE NOW MODULES
  • Business systems analyst. Technical BA
  • Hands on with service now or know it well
  • Work with stakeholders as an analyst then act as a consultant to translate that into service now design to then send that to dev team
  • CSA OR CAD CERT REQUIRED. CAD IS PREFERRED
  • ITIL FOUNDATIONS EXPEREINCE
  • ITSM

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.