Overview
Skills
Job Details
The Worker will perform advanced computer systems analysis work that involves Azure/Azure AD/O365 administration, PowerShell scripting, data analysis and server administration. Worker will use advanced technical skills to supply scripted automated solutions for simple and complex functionality in the way of deliverables related to the daily operations/maintenance, design, and implementation of applications with a wide range of client and agency specific functionality. The work will be performed in a team environment where the individual will script, test, implement and support critical systems in support of the Department of Family and Protective Services (DFPS). The duties of this resource are vital to ensuring that systems using automated scripts are properly supported with expertise and skills at a high level. Worker will work under minimal direction with considerable latitude for the use of initiative and independent judgment. Worker is responsible for performing computer systems analysis or development work. Work involves coordinating, planning and analysis of user requirements, procedures, and problems to automate processing or to improve existing systems.
This role may also be responsible for the following:
- Administrates Azure and O365, process e-Discovery requests, writes, and maintains custom scripts.
- Develops and maintains related procedures, processes, and documentation as needed.
- Investigates, develops, and implements solutions for agency issues and requirements.
- Works Helpdesk tickets and troubleshoots email issues to resolution.
- Documents results of all testing, including reasons for disapprovals when applicable.
- Conducts and participates in intra- and inter-agency automation meetings, technical forums, and IT workgroups/committees.
- Maintains all related installation and configuration parameters.
- Communicates directly with agency staff and outsourced vendors to provide guidance regarding installation, troubleshooting and configuration.
- Coordinates posting of instructional documentation for technical and non-technical groups.
- Keeps informed of the latest advancements in IT, related to Azure/O365, to ensure the smooth transition of the agency s information technology and business requirements.
CANDIDATE SKILLS AND QUALIFICATIONS
Minimum Requirements: | ||
Years | Required/Preferred | Experience |
4 | Required | Microsoft O365 technical SME to include expert level understanding of Azure, Azure Resource Mgt, B2C, Azure Storage Mgt, Azure Monitoring/Troubleshooting, Azure Cost Mgt, Azure Hybrid Cloud Mgt, Teams and other components of the Office and M365 services |
4 | Required | Experience with Exchange services |
4 | Required | Experience supporting O365/M365 implementations in large organizations |
3 | Required | Experience with single sign-on and multi-factor authentication |
3 | Required | Strong analytical and problem-solving skills, good verbal, and written communication skills |
3 | Required | Ability to work independently and within groups, and manage multiple activities and/or tasks simultaneously |
3 | Required | Windows PowerShell Experience |
2 | Preferred | Knowledge of local, state, and federal laws and regulations relevant to program areas and information technology; and of the principles and practices of public administration and management |