UX Designer

Job#: 2088691

Job Description:

Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions.

Apex has an opportunity for a UX Designer. For applicants who are interested in this opportunity, send your updated resume to Mike Konjoian, Account Manager, at .

Here are the details:

Position: UX Designer

Location: Acton, MA (Hybrid 3 Day/Week)

Project Duration: 12 months w/ possibility of extension or conversion

Rate: Negotiable Based on Experience

Job Summary:

Want to use design to change the face of diabetes care? Join a mission-driven team working to improve the experience of living with diabetes through thoughtful, human-centered digital design. At Insulet, we're investing in scalable, customer-focused digital experiences that support people across their entire journey with Omnipod.

Insulet's Digital Customer Experience (DCX) team is responsible for designing and delivering seamless, human-centered experiences across a broad and complex digital ecosystem. This includes platforms and tools that support a wide range of customers-from caregivers and healthcare providers to internal teams such as sales, support, training, and customer success.

We're seeking a UX Designer to contribute to the design of intuitive, inclusive, and impactful digital experiences across multiple touchpoints. In this role, you'll collaborate closely with senior designers, product managers, engineers, and researchers to bring ideas to life-from early concepts to polished execution. You'll help shape the user experience across onboarding flows, customer portals, data dashboards, and service tools, while growing your skills in systems thinking, accessibility, and cross-functional collaboration.

Responsibilities

• Contribute to the end-to-end UX design of web-based and cross-platform digital experiences that support a variety of customer types and internal users.
• Collaborate with senior designers and cross-functional partners to define user flows, wireframes, prototypes, and design specifications using tools like Figma, Miro, and Confluence.
• Participate in discovery and research activities to understand user needs, pain points, and opportunities.
• Translate insights into thoughtful design solutions that balance user needs, business goals, and technical feasibility.
• Apply best practices in accessibility, usability, and responsive design to ensure inclusive and scalable experiences.
• Support agile development cycles by contributing to sprint planning, design QA, and documentation.
• Work with engineering and integration teams to ensure design intent is preserved through implementation.
• Help evolve and maintain Insulet's design system by contributing components, patterns, and documentation.
• Participate in design critiques and team rituals, offering and receiving constructive feedback to improve design quality.
• Collaborate with internal stakeholders to understand workflows and requirements for tools that support customer success, training, and support teams.

Skills & Characteristics

• Strong visual and interaction design skills with attention to detail and usability.
• Effective communicator who can explain design decisions clearly to peers and stakeholders.
• Collaborative team player who thrives in cross-functional environments.
• Curious and proactive learner who seeks feedback and growth opportunities.
• Comfortable working in ambiguity and iterating toward clarity.
• Passionate about inclusive design and creating experiences that serve a wide range of users.
• Organized and able to manage multiple priorities in a fast-paced environment.

Qualifications

• Bachelor's degree in a relevant field such as HCI, Design, Psychology, or equivalent experience.
• 3-5 years?of experience in UX or product design, preferably in cross-functional product teams.
• Proficiency in modern design tools (e.g., Figma, Adobe Creative Cloud, Miro).
• Familiarity with agile development processes and collaboration tools (e.g., Jira, Confluence).
• Working knowledge of usability principles, accessibility standards, and responsive design.
• Portfolio demonstrating user-centered design process, interaction design, and visual polish.
• Experience designing for web and mobile platforms; experience in regulated industries is a plus.
• Exposure to user research methods and ability to incorporate insights into design work.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.