Overview
Remote
On Site
USD 100,000.00 - 120,000.00 per year
Full Time
Skills
IT Operations
Help Desk
Resource Allocation
Distribution
Scalability
Operational Efficiency
Collaboration
Leadership
IT Management
Team Management
Active Directory
Backup
Computer Hardware
Configuration Management
People Management
Team Building
Management
Budget
Strategic Planning
Recruiting
Communication
Private Equity
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
We are looking for an experienced and dynamic Global Head of IT Operations to oversee and lead our IT team in Albany, New York. This role will require strong leadership skills to manage a growing team and ensure efficient operations in a fast-paced and evolving environment. The ideal candidate will bring technical expertise, a collaborative attitude, and the ability to drive growth while maintaining a positive and productive team atmosphere.
Responsibilities:
Lead and manage a team of IT professionals, including system administrators, helpdesk staff, and hardware managers.
Oversee budgeting, expense approvals, and resource allocation to ensure the efficient operation of the IT department.
Act as the primary escalation point for HR issues, team challenges, and workload distribution.
Develop and implement strategies to support the growth and scalability of the IT team, including hiring and structuring new roles.
Foster a positive and collaborative work environment, ensuring team members are motivated and workloads are balanced.
Provide input on technology solutions and improvements to enhance operational efficiency.
Maintain and oversee Active Directory, backup technologies, and configuration management systems.
Collaborate with leadership to align IT initiatives with organizational goals and priorities.
Participate in quarterly on-site visits to headquarters and other locations as needed.
Ensure the team is equipped to handle the demands of private equity and datacenter operations while maintaining composure under pressure.
Requirements
Proven experience in IT leadership roles, managing teams of 10 or more individuals.
Strong background in Active Directory, backup technologies, computer hardware, and configuration management.
Exceptional people management skills with the ability to resolve conflicts and foster team cohesion.
Demonstrated ability to manage budgets, approve expenses, and contribute to strategic planning.
Experience in hiring and structuring teams to support organizational growth.
Excellent communication and interpersonal skills to engage with diverse stakeholders.
Ability to remain composed and level-headed in high-pressure situations.
Prior experience in private equity or datacenter environments is a plus.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
We are looking for an experienced and dynamic Global Head of IT Operations to oversee and lead our IT team in Albany, New York. This role will require strong leadership skills to manage a growing team and ensure efficient operations in a fast-paced and evolving environment. The ideal candidate will bring technical expertise, a collaborative attitude, and the ability to drive growth while maintaining a positive and productive team atmosphere.
Responsibilities:
Lead and manage a team of IT professionals, including system administrators, helpdesk staff, and hardware managers.
Oversee budgeting, expense approvals, and resource allocation to ensure the efficient operation of the IT department.
Act as the primary escalation point for HR issues, team challenges, and workload distribution.
Develop and implement strategies to support the growth and scalability of the IT team, including hiring and structuring new roles.
Foster a positive and collaborative work environment, ensuring team members are motivated and workloads are balanced.
Provide input on technology solutions and improvements to enhance operational efficiency.
Maintain and oversee Active Directory, backup technologies, and configuration management systems.
Collaborate with leadership to align IT initiatives with organizational goals and priorities.
Participate in quarterly on-site visits to headquarters and other locations as needed.
Ensure the team is equipped to handle the demands of private equity and datacenter operations while maintaining composure under pressure.
Requirements
Proven experience in IT leadership roles, managing teams of 10 or more individuals.
Strong background in Active Directory, backup technologies, computer hardware, and configuration management.
Exceptional people management skills with the ability to resolve conflicts and foster team cohesion.
Demonstrated ability to manage budgets, approve expenses, and contribute to strategic planning.
Experience in hiring and structuring teams to support organizational growth.
Excellent communication and interpersonal skills to engage with diverse stakeholders.
Ability to remain composed and level-headed in high-pressure situations.
Prior experience in private equity or datacenter environments is a plus.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.