Sr Desktop Support Tech - 100% ON SITE - Richmond, VA

Overview

On Site
Contract - W2
Contract - 10 month(s)
100% Travel

Skills

HELPDESK
BIOS
Desktop SUPPORT

Job Details

Sr Desktop Support Tech. Both Web/Virtual and IN PERSON Interviews will be conducted.
Parking not provided for contractors.

Per Mgr: Interviews will be a combination of PHONE or Virtual/Web based IV (initially) then a FOLLOW UP IN PERSON Interview will be conducted if there is interest. Since this role is 100% on site - NO OFFER will be extended until the in-person interview is completed. Pls make sure your candidate aware of this.

ABOUT THE ROLE
Virginia client seeks qualified resource to be responsible for:

Considerable knowledge of Microsoft Operating systems; Windows 10 or higher; Working knowledge of MS Office including Outlook and MS365.

Considerable knowledge of pc hardware, peripherals & networks

Ability to use software tools (SCCM, Remote Desktop, Dameware etc) to remotely connect to workstations.

Excellent troubleshooting skills

Ability to perform software installations, configurations and troubleshooting hardware and software.

Considerable knowledge of SCCM/SMS

A strong working knowledge of computer systems, hardware, and software, including drivers and bios.

Excellent problem-solving, analytical, and team-working skills.

Excellent customer service, communication and interpersonal skills.

An openness to learning new technologies.

Required/Desired Skills
Skill Required /Desired Amount Years of Experience You Have
Strong working knowledge of computer systems, hardware, and software, including drivers and bios Required 4
Excellent problem-solving, analytical, and team-working skills Required 4
Excellent communication and interpersonal skills. Required 4
demonstrated ability to obtain feedback from customers to improve training methods. Required 4
Running reports and analyzing common complaints and problems. Required 4
An openness to learning new technologies. Required 2
An openness to learning new technologies. Required 4
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