System engineer - Cloud infrastructure

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products very quickly. Bring passion and dedication to your job, and there's no telling what we can accomplish together. We're looking for a hardworking and passionate person to join this amazing team, and if you feel this is you, we'd love to hear from you! The Apple Services Engineering (ASE) organisation is responsible for building powerful platforms that enable engineers to deliver incredible experiences to customers. Our compute team is responsible for designing and building the foundational pieces of our in-house cloud technologies. In this role, you will collaborate with teams across Apple to deliver forward-looking high-performance distributed storage solutions for various cloud platforms. The successful candidate is highly motivated individual with strong technical and communication skills to create intuitive user experiences, who is passionate about quality, and has a keen eye for the details that surprise and delight our customers. Join this team and you will design, implement, and run services and tools for infrastructure management such as SaltStack, Postgres, Zookeeper, DHCP, DNS, etc, alongside internally developed services. As a core member of our high-performance, large-scale batch compute platform team, you will collaborate with customers across Apple to support the platform that enables the creation of Apple's cutting-edge devices and technologies

Description In this role you will be responsible for developing, debugging and maintaining software to operate a large scale compute infrastructure. You will: - Closely collaborate with teams within and across organizations to support their workflows or integrate their technology into our platform - Write software to automate operations processes by developing services and tools - Develop configuration management, and fleet orchestration solutions powered via SaltStack, Ansible, Puppet, or others - Design, implement, and maintain robust, scalable, and highly available services that support infrastructure management - Monitor on-server system performance, identify bottlenecks, and implement solutions to enhance efficiency - Conduct root cause analysis for on-server system failures and implement preventive measures - Write and review code, generate and review design documentation - Participate in qualifications and rollouts of software to production clusters - Participate in a business-hours rotation where engineers respond to platform issues for same-day resolution

Minimum Qualifications

• Familiarity with the mechanics behind infrastructure management
• Familiarity with node management systems like SaltStack, Ansible, Puppet or similar solutions
• Customer-focused thinking and strong problem solving with attention to detail
• Strong systems programming skills and knowledge of operating system fundamentals
• BS with 2+ years of experience in system software development or MS in Computer Science

Preferred Qualifications

• Experience with large scale server provisioning and maintenance
• Fluency in Go (Golang), Python, or similar languages in a systems context
• Strong proficiency in Linux/Unix internals, administration, and troubleshooting
• Operational knowledge of Kubernetes clusters
• Strong knowledge of networking protocols and security standard processes
• Experience with measuring, analyzing, and optimizing performance
• Ability to effectively communicate within a team and with project collaborators

Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $166,600 and $296,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .