IT Product Manager, Principal

Job Description

Your Role

The Application Services team plays a critical role in enhancing customer and technical collaboration while delivering all application development through a Platform and Technology Product Operation Model. The IT Product Manager will report to the IT Applications Director. In this role you will serve as the product-facing owner for a technical component or platform feature set. This role bridges business needs and engineering execution- managing backlogs, setting priorities, aligning with stakeholders, and ensuring delivery of high-value features. The IT Product Manager deeply understands the business context and works cross-functionally to bring reusable, scalable solutions to market. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Responsibilities

Your Work

In this role, you will:

• The Principal IT Product Manager will lead the IT Strategy and delivery for Behavioral Health initiatives, beginning with the Behavioral Health Insourcing program and expanding to future behavioral health capabilities. This role is pivotal in enabling the enterprise's transition to an integrated, in-house behavioral health model.
• Own and lead delivery roadmap for a platform feature set(s) or technical product for Behavioral Health IT Solutions starting with Behavioral Health Insourcing initiative, in partnership with engineering and architecture.
• Drive teams to translate business objectives and user needs into actionable features and stories.
• Prioritize and groom the team backlog, making trade-offs between scope, timeline, and value.
• Serve as the main point of contact for stakeholders, ensuring transparency and alignment across product, engineering, and business teams.
• Drive delivery outcomes and monitor progress through KPIs, timelines, and release milestones.
• Support go-to-market readiness, including testing coordination, documentation, and communication.

Qualifications

Your Knowledge and Experience

• Typically, requires a bachelor's degree or equivalent experience
• 10+ years in product management, technical delivery, or IT systems analysis required
• Strong understanding of software development and agile methodologies
• Experience working with platform services or reusable components preferred
• Excellent stakeholder management, communication, and prioritization skills
• Familiarity with tools like Jira or Azure DevOps
• Experience with AI/ML concepts and tools is preferred.
• Healthcare experience or Behavioral Health is preferred.
• Experience with insourcing transitions or vendor-to-internal service migrations is preferred.

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About the Team

About Stellarus and the Ascendiun Family of Companies

Stellarus, launched in January 2025, is designed to scale innovative healthcare solutions that support customers in creating a health care experience deserving of their family, friends, and neighbors.

Stellarus is part of a family of organizations that is overseen by a nonprofit corporate entity named Ascendiun. The Ascendiun Family of Companies also includes Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan and Altais, a clinical services company.

Stellarus' vision is to empower its customers to create a healthcare experience that is worthy of their family, friends, and neighbors. Stellarus' objective is to offer innovative, modern, scalable solutions that challenge the health care status quo. This very closely aligns with Blue Shield of California's vision by using innovation to improve quality, affordability, and experience for members.

To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals.

Our Values:

At Stellarus, our core values of agility, trust, drive, courage and service shape our approach to developing innovative product offerings.

Our Workplace Model:

At Stellarus and the Ascendiun Family of Companies, we believe in fostering a workplace environment that balances purposeful in-person collaboration with flexibility. As we continue to evolve our workplace model, our focus remains on creating spaces where our people can connect with purpose - whether working in the office or through a hybrid approach - by providing clear expectations while respecting the diverse needs of our workforce.

Two Ways of Working:

• Hybrid (Default): Work from a business unit-approved office at least two (2) times per month (for roles below Director-level) or once per week (for Director-level roles and above).Exceptions:

o Member-facing and approved out-of-state roles remain remote.

o Employees living more than 50 miles from their assigned offices are expected to work with their managers on a plan for periodic office visits.

o For employees with medical conditions that may impact their ability to work in-office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well-being.

• On-Site: Work from a business unit-approved office an average of four (4) or more days a week.

Physical Requirements:

Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.

Please click here for further physical requirement detail.

Equal Employment Opportunity:

External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.