IT Business Analyst III

Job#: 3017253

Job Description:

We are seeking an experienced IT Business Analyst III to join our engineering team. This role focuses on supporting internal-facing web applications that enable our producers to better serve retail agency partners.

You will work closely with product owners and technology partners to translate business requirements into actionable user stories for UI designers and developers. The work will involve both existing and new capabilities, ensuring alignment with business goals and technical feasibility.

Our applications are built on the Microsoft technology stack, including Azure and OpenAI.

This is a hybrid position-approximately 80% remote, but candidates must be willing to attend onsite meetings in Charlotte, NC as needed.
What We're Looking For

• Exceptional verbal and written communication skills
• Strong curiosity and ability to seek clarity in complex situations
• Experience collaborating with business and IT leadership at all levels
• Proven ability to work with onshore and offshore engineering teams
• Familiarity with agile methodologies
• Skilled in documenting requirements as user stories (using tools like DevOps, Miro, Figma)
• Self-driven, high energy, and adaptable with a continuous learning mindset

Preferred Qualifications

• Commercial P&C insurance experience (brokerage or distribution highly preferred)
• Background in mid-to-large size organizations (not banks, financial institutions, or government entities)
• Insurance brokerage experience is a plus

Location: Charlotte, NC (preferred)

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.