Overview
On Site
Depends on Experience
Full Time
Skills
Avaya
Genesys
SBC
Routing
Messaging
Oracle
Job Details
Job Title: Voice Technology Engineer
Location Columbus, OH (Onsite)
Type: Fulltime Position
Job Description:
- The ideal candidate will possess 5+ years experience in Voice Technologies.
- Management of Avaya Aura suite of products including CM, AES, SMGR, SM, SBC, Messaging and integration with Genesys.
- Oracle Session Border Controller management.
- Microsoft Teams Calling with Direct Routing.
- Genesys Cloud management.
- Carrier Voice Network Management.
- Voice Security /Fraud Detection.
- 3rd Party connectivity management.
Roles & Responsibilities:
- The Voice Systems team is responsible for Telephony Systems and provides end-to-end services for planning, building and supporting our telephony environments.
- The ideal candidate will possess 5+ years experience in Voice Technologies.
- System management experience includes currency and availability, new capabilities, vulnerability, and security.
- This position also is expected to provide after hours and weekend on call support.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.