Senior IT Engineer

We are seeking a Senior IT Engineer with deep expertise in Apple/Mac environments to lead and architect our client's enterprise Mac strategy. This is a hands-on role focused on Level 2-3 escalations, scripting, and JAMF administration, while also setting standards and best practices for the team. You will be the go-to expert for complex issues and play a key role in shaping our Mac infrastructure.

• Onsite, M-F in Ann Arbor, MI


• Minimum 1-year contract; potential for extension or conversion to full-time.

Key Responsibilities

• Serve as the architect and lead for Mac systems within corporate IT.


• Handle escalated Level 2-3 tickets and provide guidance to Level 1 support.


• Develop runbooks, triage documentation, and troubleshooting guides.


• Manage corporate patching for macOS and third-party packages.


• Administer and optimize JAMF Cloud (including Installomator and JAMF Connect).


• Collaborate with engineering teams in a technical, fast-paced environment.

Required Skills & Experience

• 7+ years of experience as an IT Administrator or Desktop Engineer


• Demonstrated expertise with Mac: 80% of work focused on Apple devices.


• At least 3 years of experience JAMF Administration


• JAMF Cloud experience is a huge plus


• JAMF certifications (200/300 preferred)


• Scripting: Unix/Linux (Bash, Python)


• Networking Fundamentals: TCP/IP, OSI model, troubleshooting


• SysAdmin Skills: Enterprise-level Mac administration


• Familiarity with Okta (Identity Management) and ServiceNow (ticketing system).


• Strong commitment to professionalism