Salesforce CPQ/ Vlocity SME @ Remote work

Overview

Remote
$70 - $80
Contract - W2
Contract - Independent
Contract - 12 Month(s)
No Travel Required

Skills

Customer Relationship Management (CRM)
Billing
Cloud Computing
Salesforce.com
Telecommunications

Job Details

Salesforce CPQ/ Vlocity SME

Location: remote work

Duration: 12 Months+

We are seeking a seasoned Salesforce Vlocity SME with deep expertise in the Communications industry to support large-scale CRM transformation initiatives using Salesforce Communications Cloud (Vlocity). In this role, you will act as a strategic advisor and a bridge between business stakeholders, product owners, and development teams, ensuring the successful implementation of telecom-specific use cases using Salesforce Vlocity solutions.

Key Responsibilities:
Serve as the Subject Matter Expert (SME) for Salesforce Communications Cloud (Vlocity), with hands-on involvement in:
OmniStudio (OmniScripts, DataRaptors, Integration Procedures)
Vlocity CPQ, Enterprise Product Catalog (EPC)
Vlocity Cards and Digital Process Automation (DPA)
Translate telecom business requirements into robust and scalable Vlocity solutions.
Design and recommend best practices around:
Lead-to-Order, Order Capture, Product Configuration, Quoting, and Fulfillment processes.
Provide guidance on telecom-specific data models, customer journeys, and integration patterns.
Collaborate with architecture and development teams for end-to-end solution delivery.
Support configuration and perform hands-on setup using Vlocity components.
Participate in functional and system integration testing, defect resolution, and user acceptance testing.
Required Qualifications:
12+ years of experience in CRM/BSS transformation programs.
3 5 years of hands-on experience implementing Salesforce Vlocity solutions.
Proven expertise in telecom/communications industry processes and workflows.
In-depth knowledge of Salesforce-Vlocity architecture and external system integrations (Billing, ERP, Inventory).
Strong solutioning experience in:
Order Management
Product Lifecycle Management
Subscriber Management and Fulfillment
Salesforce/Vlocity certifications preferred:
OmniStudio Consultant
Vlocity CPQ Specialist
Salesforce Administrator / Platform Developer

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