Senior UX Designer / Service Designer

Overview

On Site
Full Time
Accepts corp to corp applications
Contract - 1 Year
100% Travel

Skills

Drupal
Sprint
UX/UI
WCAG 2.1

Job Details

About this Position:
Job Title: Senior UX Designer / Service Designer
Roles and Responsibilities:
  • User Research & Analysis: Conduct user research, interviews, and usability testing with diverse audiences to gather actionable feedback and inform design decisions.
  • Service Design & Mapping: Create comprehensive service blueprints and user journey maps to visualize end-to-end service experiences and identify opportunities for improvement.
  • UI Design & Prototyping: Design and build wireframes and interactive mockups , iterating on them based on user feedback to create responsive and intuitive user interfaces.
  • High-Fidelity Visual Design: Develop and deliver pixel-perfect, high-fidelity designs ready for development, complete with style guides and detailed specifications.
  • Accessibility & Compliance: Act as a subject matter expert to ensure all designs strictly comply with WCAG 2.1 accessibility standards.
  • Developer Collaboration: Work directly with front-end and back-end developers to ensure design feasibility, implementation accuracy, and to help optimize front-end performance for different devices and browsers.

Technical Skills and Deliverables:

  • Design Disciplines: User Research, Usability Testing, Service Design, UI/UX Design, Interaction Design.
  • Key Deliverables: Service Blueprints, User Journey Maps, Wireframes, Interactive Prototypes, High-Fidelity Mockups.
  • Technical Knowledge:
    • WCAG 2.1 Accessibility Standards.
    • Responsive design principles for web applications.
    • Understanding of modern web frameworks (e.g., Drupal), API integrations, and CI/CD pipelines.
  • Collaboration Processes: Agile Methodologies, Design Thinking Workshops, Co-creation Workshops, Continuous User Feedback Loops.
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