Overview
On Site
USD 69,000.00 - 145,000.00 per year
Full Time
Skills
Storage
Computer Networking
Cloud Computing
Apache Hadoop
Big Data
HPC
IoT
Embedded Systems
FOCUS
Business Continuity Planning
FAE
Roadmaps
Sales Engineering
Sales
Attention To Detail
Computer Hardware
Electrical Engineering
Computer Engineering
Information Systems
Analytical Skill
Communication
Management
Failure Analysis
Training
Forms
Job Details
Job Req ID: 26280
About Supermicro:
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
The Field Application Engineer (FAE) will be part of a growing, dynamic, highly-focused team responsible for developing new or existing opportunities in the global IT market. The FAE will be required to work with customers from ground to executive-level, manage projects hand in hand with internal and external teams, and help grow the business whenever possible. Customer and solution focus, are two key factors for this position, as well as business continuity and support. The FAE must work with multiple departments to ensure new projects and existing projects are initiated or maintained towards customer requirements.
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned)
Understand customer technical issues and drive them to closure. Candidate needs to be analytical, proactive and detail oriented
Work with various internal teams to assist with the implementation of customer solutions using products and platforms both on and off the roadmap
Coordinate with Sales, Engineering, Management, and Operations teams to support business at the customer
Guidance of customer projects and delivery together with Sales and Operations teams. Attention to detail is a must for projects, which may include many moving parts in the equation
Ability to understand system hardware and software interactions, as they relates to customer issues, and convey that information to internal key stakeholders
Qualifications:
Bachelor degree in Electrical/Computer Engineering or Computer Information Systems and 5 years of experience, or an equivalent combination of professional experience and training
Analytical mindset with good verbal and written communication skills
Ability to manage multiple projects and tasks simultaneously
Ability to draw upon technical and/or product knowledge in configuration of Supermicro or related products
Experience in business IT systems, datacenter builds, server and/or Server Failure Analysis
Salary Range
$69,000 - $145,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
About Supermicro:
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
Job Summary:
The Field Application Engineer (FAE) will be part of a growing, dynamic, highly-focused team responsible for developing new or existing opportunities in the global IT market. The FAE will be required to work with customers from ground to executive-level, manage projects hand in hand with internal and external teams, and help grow the business whenever possible. Customer and solution focus, are two key factors for this position, as well as business continuity and support. The FAE must work with multiple departments to ensure new projects and existing projects are initiated or maintained towards customer requirements.
Essential Duties and Responsibilities:
Includes the following essential duties and responsibilities (other duties may also be assigned)
Understand customer technical issues and drive them to closure. Candidate needs to be analytical, proactive and detail oriented
Work with various internal teams to assist with the implementation of customer solutions using products and platforms both on and off the roadmap
Coordinate with Sales, Engineering, Management, and Operations teams to support business at the customer
Guidance of customer projects and delivery together with Sales and Operations teams. Attention to detail is a must for projects, which may include many moving parts in the equation
Ability to understand system hardware and software interactions, as they relates to customer issues, and convey that information to internal key stakeholders
Qualifications:
Bachelor degree in Electrical/Computer Engineering or Computer Information Systems and 5 years of experience, or an equivalent combination of professional experience and training
Analytical mindset with good verbal and written communication skills
Ability to manage multiple projects and tasks simultaneously
Ability to draw upon technical and/or product knowledge in configuration of Supermicro or related products
Experience in business IT systems, datacenter builds, server and/or Server Failure Analysis
Salary Range
$69,000 - $145,000
The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.
EEO Statement
Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.