Overview
Skills
Job Details
The Department of Forensic Sciences (DFS), Public Health Lab(PHL) seeks an Ideagen Workflow Consultant to design, implement, and optimize workflow processes within the Ideagen software suite. The consultant will work with the IT team to improve operational efficiency, compliance, and integration with existing systems.
Key Responsibilities:
Assess and analyze current workflow processes, identifying areas for improvement.
Design, develop, and configure custom workflows within the Ideagen platform.
Integrate Ideagen workflows with existing business systems where applicable.
Test and validate workflow configurations to ensure optimal functionality.
Provide training, documentation, and support for end-users and administrators.
Ensure compliance with industry regulations and best practices.
Qualifications & Expertise:
12years of experience in workflow automation, process improvement, or related fields.
Strong knowledge of business process analysis, optimization techniques, and compliance requirements.
Experience integrating workflow solutions with business applications.
Excellent communication, training, and documentation skills.
Behavior Characteristics
Strong organizational and planning skills.
Attention to detail with the ability to present work accurately and professionally.
Analytical mindset, strong interpersonal skills, and leadership capabilities.