Customer 360 Architect

Overview

On Site
DOE
Contract - W2

Skills

Customer Master Data
Collaboration
Leadership
Use Cases
Salesforce.com
SAP ERP
Oracle
Artificial Intelligence
Augmented Reality
Regulatory Compliance
Wireframe
Data Modeling
SaaS
Customer Relationship Management (CRM)
Enterprise Resource Planning
Informatica
Data Management
Cloud Computing
Relational Databases
PL/SQL
PostgreSQL
NoSQL
MongoDB
Apache Cassandra
Lifecycle Management
Data Integration
Data Governance
Semantics
Communication
Management
Dashboard
Reporting
Visualization
TIBCO Spotfire
Computer Science
Information Systems
Data Architecture
Modeling
Master Data Management
Mobile Device Management
Database

Job Details


; Job Summary:
Join our clients transformative data journey as a Data Architect, driving the creation of a robust and scalable Customer 360 framework. This position will lead the integration of customer master data with CRM and ERP systems, guiding the architecture, modeling, and visualization necessary to deliver business insights. You will collaborate with stakeholders to translate use cases into technical requirements, and provide leadership in data modeling, integration, and reporting.
;


; Job Responsibilities:
Translate business use cases (e.g., AR by Customer Hierarchy) into actionable datasets from CRM (Salesforce) and ERP (SAP/Oracle) systems.Provide guidance on data modeling to connect transactional datasets with Customer Master Golden Records (C360 MDM).Identify and recommend enhancements to IDMC C360 MDM to support integration goals.Optimize data models for reporting dashboards and AI-based agents.Support reporting teams in designing user-friendly visualizations (Customer hierarchy, Contracts, AR, Compliance, etc.).Conduct demos and workshops to refine requirements and finalize wireframes and visualizations with stakeholders.
; Required Skills:
Strong understanding of Customer Master concepts, architecture, and data modeling.Experience with cloud-native SaaS architecture integrating CRM, ERP, and MDM systems.Proficient with Informatica IDMC (Intelligent Data Management Cloud) modules and tools.Hands-on experience with relational databases (Oracle, SQL Server, PostgreSQL) and NoSQL (MongoDB, Cassandra).Skilled in building conceptual, logical, and physical data models for data lakes and warehouses.Deep knowledge of data lifecycle management, data integration, data governance, and ensuring semantic consistency.Excellent communication skills, including leading workshops, stakeholder demos, and technical sessions.
;


; Preferred Skills:
Direct experience with IDMC Customer 360 data models and configuration.Experience in dashboard/report design and visualization (Spotfire preferred).Experience working in hybrid and cross-functional enterprise environ
; ments.

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; Certifications:
[Optional specify relevant certifications if required]
;


; Education:
Bachelors degree in computer science, Information Systems, or a related field. Minimum of 8 years in data architecture, modeling, MDM, and database developmentor equivalent experience.
; Education:
Bachelors Degree

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