ServiceNow Platform Architect - Long term contract - Hybrid - Newark, NJ - B3994B

Overview

Hybrid
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2

Skills

ServiceNow
ITOM
Event Management
Discovery
IT Service Management
SOAP
CSA
Certified Implementation Specialist

Job Details

Our direct client is looking for a ServiceNow Platform Architect for a Hybrid Long term contract position in Newark, NJ.

JOB DESCRIPTION:
- Driving operational excellence through ServiceNow strategy, IT asset optimization, and enterprise discovery—aligning technology, processes, and teams for measurable business outcomes.
- We are seeking an experienced ServiceNow Expert to lead the design, development, and administration of our ServiceNow platform. 
- The ideal candidate will combine deep technical knowledge with strong problem solving skills, ensuring the platform aligns with business objectives, supports ITIL processes, and delivers a seamless user experience across the organization.

Key Responsibilities
- Platform Administration: Configure and maintain ServiceNow modules, including Incident, Problem, Change, Asset, CMDB, Service Catalog, and Knowledge Management.
- Custom Development: Design, script, and implement new applications, workflows, and integrations to expand ServiceNow functionality.
- System Integrations: Develop and maintain API based integrations between ServiceNow and other enterprise systems.
- Process Optimization: Partner with IT and business teams to refine workflows, automate processes, and improve service delivery.
- Security & Compliance: Implement role based access controls, monitor platform performance, and ensure compliance with security policies.
- Upgrades & Maintenance: Plan and execute version upgrades and patching with minimal disruption.
- Documentation & Training: Produce technical and user documentation; provide training to system users and administrators.

Required Qualifications
- Experience with ServiceNow integrations using REST/SOAP web services.
- Strong analytical skills and ability to translate business requirements into technical solutions.
 
Preferred Qualifications
- ServiceNow Certified System Administrator (CSA); Certified Implementation Specialist (CIS) certification (e.g., ITSM, ITOM, HRSD).
- Experience with ITOM Discovery, Event Management, or Performance Analytics.
- Knowledge of Agile/Scrum methodologies.

Soft Skills
- Excellent written and verbal communication abilities.
- Strong stakeholder management and collaboration skills.
- Ability to prioritize and manage multiple projects simultaneously.

SKILL MATRIX:
- Hands on ServiceNow administration and development experience - Required 
- Strong understanding of ITIL processes and best practices - Required 
- Proficiency in JavaScript, Glide API, Flow Designer, and ServiceNow Studio. - Required

Questions 1: Where is the candidate currently geographically located?
Question 2: This is a Hybrid position (3 days/week onsite, 2 days remote). Are you fine with this?

Location: Hybrid, Newark, NJ
Type: Long term contract

Please send resume to "jobs at etechnovision dot com" with B3994B in Subject for immediate consideration.

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About Technovision, Inc.