Overview
Hybrid
$40
Contract - Independent
Contract - W2
Job Details
Title: Junior Systems Administrator
Location: Nashville, TN (3 days onsite - M,T,Thursday, 2 days remote - W,Friday)
Employment Type: 6 month Contract
Compensation: 35-40/hr
Reason for Opening: A need for additional bandwidth with tickets so that the lead Sys Admins can focus more on automating other aspects of the infrastructure.
Location: Nashville, TN (3 days onsite - M,T,Thursday, 2 days remote - W,Friday)
Employment Type: 6 month Contract
Compensation: 35-40/hr
Reason for Opening: A need for additional bandwidth with tickets so that the lead Sys Admins can focus more on automating other aspects of the infrastructure.
- Role Focus: Level II technical support — more advanced than basic help desk tasks (e.g., password resets). Handles troubleshooting and determining if issues are user error before escalation.
- Responsibilities:
- Provide hands-on technical support and problem resolution.
- Escalate issues after 15 minutes if unresolved.
- Collaborate closely with the IT team — not working in isolation.
- Contribute to infrastructure rebuild efforts across all sites.
- Experience supporting physical servers and Azure VMs;
- 3+ years supporting Microsoft 365 email environment
- Knowledge of Zendesk for ticketing and Ninja RMM for remote management.
- Must have strong interpersonal skills and be collaborative.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.