Technical Writer to develop clear, accurate, and user-friendly hardware repair documentation and training content

Overview

On Site
$50 - $70
Contract - W2
Contract - 3 Month(s)

Skills

Technical Writer

Job Details

A globally leading technology company is looking for a Technical Writer to develop clear, accurate, and user-friendly hardware repair documentation and training content for service technicians. In this role, you ll collaborate with cross-functional teams to create procedural guides, video scripts, and technical content that support technician learning and workflow efficiency. This is an exciting opportunity to contribute to world-class service materials that enhance the customer repair experience - apply today to join an innovative and fast-paced team.

Job Responsibilities:

  • Develop clear and accurate hardware repair procedures and documentation
  • Create training materials to support technician learning and workflow understanding
  • Ensure technical content is concise, consistent, and easy to follow
  • Collaborate with cross-functional teams to maintain accuracy and clarity in documentation
  • Support continuous improvement of service and repair content quality
  • Write and edit procedural video scripts, manage content strategy, and analyze content performance through data analytics

 

Key Qualifications:

  • Excellent communication, collaboration, and organizational skills
  • Ability to research technical topics and convey technical information to readers of varying skill and experience
  • Experience writing step-by-step hardware procedures
  • Ability to balance multiple tasks for several projects at the same time, often on short timelines
  • Experience with style guides (experience writing globally and accessibly is a plus)
  • Experience with content management systems, digital asset management, word processing, and spreadsheet apps
  • Trustworthy; often information is confidential

Education:

Associate s or Bachelor s degree in a relevant field, or equivalent experience required

Type: Contract
Duration: 3 months with extension
Work Location: Sunnyvale, CA (100% on-site)
Pay rate: $50.00 - $74.50 (DOE)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About OSI Engineering, Inc.