System Administrator II

Overview

On Site
Full Time

Skills

Enterprise Content Management
Multitasking
Change Control
Issue Tracking
Quality Assurance
Testing
Hyland OnBase
Information Technology
Technical Support
Attention To Detail
Communication
Management

Job Details

What the role is:
  • Supports all Nettrax and OnBase server software applications
  • Works with LOBs for changes or enhancements to ECM systems
  • The ability to multitask is required. Must be able to be given a task and not be micromanaged to complete task.
  • Places changes on change control and familiar with ticketing software enterprises uses for incidents and project requests.
  • Provides technical support and guidance to users
  • Works with QA and other departments to document changes to systems and Testing efforts.
  • Performs Daily Tasks for Nettrax and Onbase
  • Willing to learn new Imaging Platform, Image Center and/or be familiar with that system

Who you are:
  • Bachelor's degree in Information Technology or related area of specialty preferred and 3-5 years of experience in the field or related field.
  • Knowledge of commonly-used concepts, practices, and procedures within an information technology related field.
  • Must be available to serve as needed on an after-hours on-call support rotation.
  • Must be available 24/7for technical support as required.
  • Ability to solve problems in stressful situations.
  • Strong attention to detail.
  • Communication skills
  • Time management skills.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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