SaaS Business Operations Analyst


On Site
Contract - W2


Business operations
Financial reporting
Data engineering
Microsoft Excel
Sales process
Big data
Microsoft Office
Data Analysis
Business analytics
Customer service
Training and development
Microsoft Azure
Analytical skill
Apache Spark
MEAN stack

Job Details

Software Guidance & Assistance, Inc., (SGA), is searching for a SaaS Business Operations Analyst for a Contract assignment with one of our premier SaaS clients in San Jose, CA or San Francisco, CA. This is a Hybrid role!

Responsibilities :
  • Work with business to understand cause and effect of actions, driving conversations around projections and performance
  • Provide weekly & quarterly financial reporting to stakeholders highlighting insights & drivers of performance
  • Identify, understand, & communicate root causes of changes in metrics and correlations to financial objectives
  • Understand how team performance impacts overall company growth and performance
  • Translate business questions and requirements into analytics projects and interpret results to drive meaningful business insights
  • Work alongside strategy leadership to identify areas of growth and risk for programs
  • Run, maintain, and further develop financial projection models for existing programs & new initiatives

Required Skills:
  • Experience working cross functionally; providing insights & reports to teams such as Data Engineering, Business Operations, Finance, etc.
  • Experience with forecasting
  • Strong communication skills; provide multiple reports at various granularities (regional, product splits, etc.), manage stakeholder expectations, and ensure timely follow ups to inquiries
  • Ability to work between multiple systems and tools such as Azure & Microsoft Excel
  • Ability to work with data to unlock insights, revenue opportunity and analyze & diagnose unexpected business performance
  • Ability to present large sets of data in a simple and meaningful way that is easily digestible for stakeholders
  • Develop a deep understanding of an overall business unit, associated data, & workflows to identify risks, opportunities, and look around the corner to foresee future challenges
  • Familiarity with the sales process and associated KPIs
  • Extreme comfort working with data in Microsoft Excel
  • Proficiency in querying and manipulating large data sets for analytical purposes using big data platforms (UI platforms or scripting)
  • Tools knowledge: Microsoft Office Suite
  • Experience with Linux, Bash, git, Python, Spark
  • Bachelor's or master's degree or 7+ years of relevant experience
  • 2+ years of experience in finance, data analytics, business analytics, or similar areas

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.