UX Designer

We are looking for Manager/Senior Designer

Client - TIAA (Teachers Insurance and Annuity Association of America)

UX Designer Manager / Senior Designer

Location- Toronto (1-2 days)

Rate- CAD 75-80$/hr

Exp- 11+ years

EST work hours

Must have experience with financial client in past

About the Role

We are seeking an experienced UX Designer Manager or Senior Designer to support the design and build out of complex financial services systems. This role requires a strategic thinker who can navigate intricate transactional workflows while championing user-centered design principles. You will be responsible for crafting intuitive experiences for sophisticated financial platforms, building and maintaining robust design systems, and championing the design process across multiple product teams.

Key Responsibilities

• Assist in leading the end-to-end UX design for complex financial transactional systems, including trading platforms, portfolio management tools, and payment processing interfaces
• Help to drive the design process from discovery and user research through wireframing, prototyping, and final implementation
• Build, maintain, and evolve comprehensive design systems that ensure consistency across multiple products and platforms
• Partner with product managers, engineers, and business stakeholders to translate complex financial requirements into elegant, user-friendly solutions
• Conduct data analysis to inform design decisions and validate solutions
• Mentor junior designers and contribute to building a strong design culture within the organization
• Navigate regulatory requirements and compliance considerations while maintaining exceptional user experiences
• Advocate for design excellence and user needs across the organization, influencing product strategy and roadmap decisions

Required Qualifications

• 7+ years of experience in UX/UI design, with at least 3 years in a senior or lead role
• Proven track record designing complex transactional systems with multiple user flows and decision points
• Deep expertise in creating and maintaining design systems, including component libraries, pattern documentation, and governance processes
• Strong portfolio demonstrating sophisticated problem-solving for enterprise or B2B applications
• Expert proficiency in modern design tools (Figma, and Adobe Creative Suite) and prototyping tools
• Excellent communication and presentation skills, with ability to articulate design decisions to technical and non-technical stakeholders
• Independent thinker with strong decision-making capabilities and ability to work autonomously

Preferred Qualifications

• Direct experience designing for financial services products (banking, trading, payments, wealth management, or fintech)
• Understanding of financial industry regulations, compliance requirements, and security considerations
• Experience with accessibility standards (WCAG 2.1 AA) and inclusive design practices
• Familiarity with front-end technologies (HTML, CSS, React) and ability to collaborate effectively with engineering teams
• Track record of building design systems from the ground up or scaling existing systems
• Experience with data visualization and dashboard design for financial metrics

Skills & Competencies

• Strategic thinking and ability to balance user needs with business objectives
• Strong facilitation and workshop leadership skills
• User research methodologies including interviews, surveys, usability testing, and analytics
• Information architecture and interaction design for complex workflows
• Visual design sensibility with attention to detail and consistency
• Collaborative mindset with ability to work cross-functionally
• Adaptability and comfort working in fast-paced, evolving environments