Conversational AI & Front-End Sr. Engineer

  • Appleton, WI
  • Posted 2 days ago | Updated 3 hours ago

Overview

On Site
Full Time

Skills

Messaging
ServiceNow
Microsoft
Genesys
Cloud Computing
Customer Experience
Interfaces
RESTful
Regulatory Compliance
Mapping
Artificial Intelligence
JavaScript
Python
HTML
Cascading Style Sheets
React.js
Vue.js
Natural Language Processing
UI
User Experience
Enterprise Integration

Job Details

Job#: 3014415

Job Description:
Sr. Engineer - Conversational AI & Front-End (Contract-to-Hire)

Location: Remote | Duration: ~8 months with potential for full-time l Unable to provide sponsorship to any candidate

Our client is looking for a versatile Sr. Engineer to join their team. In this role, you'll design and build intelligent bots, virtual agents, and responsive UIs that power seamless digital support experiences across web, voice, and messaging channels. Send resumes to to apply.

What You'll Do:

Develop conversational bots using platforms like ServiceNow Virtual Agent, Microsoft Copilot, Genesys Cloud CX

Design intuitive, accessible front-end interfaces for chat, web, and voice

Integrate solutions with enterprise systems via RESTful APIs

Optimize NLP models, dialog flows, and UI components for performance and compliance

Drive improvements through customer journey mapping and data-driven insights

What We're Looking For:

? 5+ years in conversational AI and front-end engineering

? Proficiency in JavaScript, Python, HTML/CSS, and frameworks (React/Vue)

? Experience with multiple conversational platforms

? Strong understanding of NLP, UI/UX principles, and enterprise integration

? Familiarity with agile, DevOps, CI/CD

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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About Apex Systems