Senior Scrum Master

Job Description:

We are seeking an experienced Senior Scrum Master with deep servant leadership skills to support two agile teams working within the Supply Chain domain of the RMS Program, specifically focused on Data Engineering and Warehouse Inventory Tracking. This role requires a strong leader and coach, well-versed in Agile frameworks, who can foster a high-performing, self-organizing team environment while enabling efficient and quality-driven delivery in a fast-paced, enterprise setting.

About the Project:
This role supports the RMS (Retail Management System) Program in the Supply Chain organization, overseeing two agile teams focused on:
Data Engineering
Warehouse Inventory Tracking

Top 3 Required Skills:
Servant Leadership
Communication & Stakeholder Management
Agile Framework Expertise (Scrum/Kanban)
Bonus if they know

Qualifications:
5+ years of Scrum Master experience in large-scale, enterprise-level Agile environments.
Strong knowledge of Scrum, Kanban, and Agile SDLC practices.
Experience supporting cross-functional teams and coordinating across multiple stakeholders.
Previous experience in technical or Agile-related roles (e.g., QA, Development, Product Owner, or Agile Coach).
Strong interpersonal and communication skills with the ability to engage and influence across all organizational levels.
Ability to manage multiple priorities and agile teams in a dynamic, matrixed environment.
Familiarity with supply chain domain areas is a plus.
Key Responsibilities:
Team Coaching & Leadership
Guide, coach, and motivate agile teams to achieve high performance and continuous improvement.
Support and mentor teams through Agile maturity with a sustainable, team-driven approach.
Build a safe and trusting environment promoting transparency, open communication, and productive conflict resolution.
Empower teams to self-organize and take ownership of delivery outcomes.
Promote a culture of accountability and results through regular inspect-and-adapt practices.
Agile Process & Ceremony Facilitation
Lead all Scrum ceremonies (stand-ups, planning, retrospectives, demos).
Support Agile planning activities including PI Planning, release planning, and sprint planning.
Maintain alignment with Agile SDLC practices, ensuring adherence to internal standards and tooling guidelines.
Actively participate in Scrum of Scrums and facilitate cross-team coordination.
Impediment Removal & Delivery Enablement
Proactively identify and remove impediments or escalate where necessary.
Support teams in delivering high-quality results aligned with sprint and program goals.
Facilitate decision-making, conflict resolution, and promote agile best practices.
Cross-Team & Stakeholder Collaboration
Collaborate closely with Product Owners, business partners, and technical stakeholders.
Drive alignment between business goals, timelines, and team capabilities.
Ensure accurate and timely communication of team progress, risks, and dependencies.
Partner with other Scrum Masters to manage cross-team delivery risks and dependencies.
Tooling & Reporting
Use Jira and Confluence to manage backlogs, track team performance, and create dashboards/reports.
Provide coaching to teams on tooling best practices for visibility and efficiency.
Preferred Tools & Skills:
Jira, Confluence
Agile Metrics & Reporting
Emotional Intelligence, Conflict Management, Adaptability
Time Management, Collaboration, Stakeholder Communication
Soft Skills Needed Emotional intelligence, Communication, Leadership, Adaptability, Conflict Resolution, Collaboration, Time Management
Will 100% remote candidates be considered? No need to be located near the hub in Cincinnati, OH or Charlotte, NC (manager is in Charlotte)

Team details ie. size, dynamics, locations Established Data Engineering and Warehouse Inventory Tracking teams. Each team has about 10 team members and are co-located onshore and offshore.

Interview process and when will it start Would like to schedule interviews starting next week (8/4). Interviews will be 45 mins with manager and 1 or 2 more interviewers. Hope to only hold 1 round of interviews but could potentially have a quick 2nd round if need be.
Prescreen consists of 5 questions, and a game