Overview
Hybrid
$20 - $30
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 6 Month(s)
Skills
call
inbound
customer care
medicaid
medical
claims
Job Details
- Handle high volume inbound calls with knowledge to address concerns from the Provider community.
- Meets and retains all quality and production standards by answering and resolving 92% of calls from Medicaid providers within 3-5 minutes to assure contractual requirements.
- Interacts with providers, in a timely and professional manner when assisting the Provider community.
- Records calls accurately in call tracking system.
- Assist co-workers to achieve and maintain departmental objectives and goals
Preferred Experience:
- Medicaid experience
- Medical Claims experience
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