Overview
On Site
USD 22.00 - 25.00 per hour
Full Time
Skills
Data Link Layer
Managed Services
Product Engineering
Cloud Computing
Artificial Intelligence
Service Delivery
Knowledge Base
IT Transformation
FOCUS
Productivity
Partnership
Attention To Detail
Scalability
IT Service Management
Servers
Network
Computer Hardware
Auditing
Inventory Management
Structured Cabling
Optical Fiber
Regulatory Compliance
IT Infrastructure
Server Hardware
Computer Networking
Cabling
ServiceNow
JIRA
Communication
Linux
Microsoft Windows
CompTIA
Server+
Network+
Training
SAP BASIS
Law
Innovation
Recruiting
Job Details
Company Overview
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
Job Summary:
As a Data Center Technician Level 2, you will play a critical role in maintaining the operational integrity of our data center infrastructure. You'll be responsible for hands-on support of servers, network hardware, and structured cabling, ensuring optimal performance and uptime. This role requires a strong technical foundation, attention to detail, and the ability to work independently or collaboratively to resolve issues quickly. You will act as a second-level escalation point for troubleshooting hardware failures, connectivity issues, and environmental alerts, while also supporting installations, upgrades, and audits. Your work directly supports the reliability and scalability of our IT services.
Key Responsibilities:
Qualifications:
Compensation
Estimated Pay Range: 22-25/hr
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.
Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.
Job Overview
Job Summary:
As a Data Center Technician Level 2, you will play a critical role in maintaining the operational integrity of our data center infrastructure. You'll be responsible for hands-on support of servers, network hardware, and structured cabling, ensuring optimal performance and uptime. This role requires a strong technical foundation, attention to detail, and the ability to work independently or collaboratively to resolve issues quickly. You will act as a second-level escalation point for troubleshooting hardware failures, connectivity issues, and environmental alerts, while also supporting installations, upgrades, and audits. Your work directly supports the reliability and scalability of our IT services.
Key Responsibilities:
- Perform installation, configuration, and maintenance of servers, network devices, and other data center hardware.
- Troubleshoot and resolve hardware and connectivity issues.
- Monitor environmental conditions (temperature, humidity, etc.) and respond to alerts.
- Perform routine audits and inventory management of data center assets.
- Execute structured cabling tasks including fiber and copper patching.
- Support remote hands requests from internal teams and external vendors.
- Document procedures, incidents, and asset changes accurately.
- Ensure compliance with security and operational policies.
- Participate in on-call rotation and respond to incidents as needed.
Qualifications:
- 2+ years of experience in a data center or IT infrastructure support role.
- Strong understanding of server hardware, networking, and cabling standards.
- Familiarity with ticketing systems (e.g., ServiceNow, Jira).
- Ability to lift and move equipment up to 50 lbs.
- Excellent troubleshooting and communication skills.
- Experience with Linux/Windows OS is a plus.
- Certifications such as CompTIA Server+, Network+, or DC-specific training are a plus.
Compensation
Estimated Pay Range: 22-25/hr
Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.
Our Commitment to Diversity & Inclusion
At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.
Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.
We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.