Overview
Skills
Job Details
Your Career
You will provide guidance and technical support to clients deploying our security integrations. You ll act as the technical partner, providing strategic guidance around complex systems to secure a digital environment. Interacting directly with the client, you ll partner closely with client personnel to guide and suggest integrations to better serve their success. Your thorough understanding of our product integrations contributes to the development of new principles and concepts providing detailed analysis around what s working, what s not, and what could be better.
You enjoy implementation work, are proactive about resolving potential concerns, and operate well around strict best practices that enable our clients on their road to a more secure digital world. You re creative, innovative, and you love a challenge learning how integrations might work better around new products and technologies.
Your Impact
- Work full-time at the customer site or remotely
- Communicate with the customer(s), sales teams, peers, engineering, and support teams as appropriate
- Understand the customer environment, requirements, and security roadmap to implement the appropriate security solution
- Configure, implement, and maintain the Security Operating Platform
- Optimize and migrate policies and objects from the existing environment to our Next-Gen Firewall
- Test and validate the migration environment
- Coordinate and execute cutover to production
- Provide guidance on code upgrades
- Facilitate the development of new applications and threat signatures
- Interact with our Technical Assistance Center (TAC) to understand and diagnose support cases
- Some travel may be required, dependent on customer request
- You work with the customer's security & network teams to build confidence across the business units impacted by the change to Palo Alto Networks
Qualifications
Your Experience
- Managing hardware firewalls with Panorama
- Centralizing on-prem logging with Log-Collector Appliances
- Layer-3 Routing proficiency, including BGP and likely OSPF
- Building and optimizing policies for Security, NAT, and Decryption
- Deploying, troubleshooting, and managing CDSS Threat Capabilities
- Decryption deployment and operational knowledge
- GlobalProtect Remote-Access deployment and troubleshooting
- Experience with PANW Virtualized Firewalls in Azure
- Strong understanding of Palo Alto best practices and guiding customers towards secure controls
- Expertise in identifying efficient approaches to configurations and workarounds
- Project and Task Management skills with a Consultant mindset
- Coaching and mentoring customer engineers
- Thriving under pressure with a steady approach to drive project success
- Collaboration with internal and external teams as a strong communicator
- High level of experience with Panorama and log collectors
- NGFW
- Global Protect
- BS in Computer Science, MIS, business, or equivalent education/training/experience
- Minimum of 5 years experience with network/security solutions and technologies (BGP, SD-WAN concepts, VXLAN and general routing and switching)
- Minimum of 5 years experience leading security solutions in large environments)
- Detailed technical experience in the installation, configuration, and operation of high-end firewall appliances, ideally Palo Alto Networks products
- You're experienced in internetworking, LAN, and WAN technologies
- You have a good understanding of Internet protocols and applications
- Possess the following industry certifications: CISSP, CCNA, CNSE, JNCIE-SEC
- You effectively handle multiple projects and work calmly in high pressure
- You're an excellent writer, with strong verbal communication skills, with demonstrable ability to communicate to senior leaders and technical peers
Nice to have:
- Strata Cloud Manager Experience for DLP and virtualized firewall management
- Experience with virtualized Firewalls in Azure using Flex-Credits
- Knowledge of DLP and cutover strategies
- Cloud experience, particularly in Azure for running virtualized workloads
- Familiarity with Checkpoint systems for better understanding
- Networking background for routing, VPN tunnels, and troubleshooting
- Experience in mentoring and knowledge transfer for new customers.