Overview
On Site
USD 33.00 - 45.00 per hour
Full Time
Skills
Linux
CA Workload Automation AE
Unix
Microsoft Windows
Dynamics
Splunk
SLA
Dashboard
Data Link Layer
Mentorship
Knowledge Transfer
Documentation
Innovation
Process Improvement
Technical Support
Batch Processing
SAS
Cloud Computing
Mainframe
Incident Management
EFT
Release Management
Business Continuity Planning
Taxes
Life Insurance
Collaboration
Partnership
Business Transformation
Law
Job Details
Skills
Linux, Cloud, autosys, unix, windows, app dynamics, splunk
Top Skills Details
Linux,Cloud,autosys,unix,windows,app dynamics,splunk
Description
Meet standard work requirements by assigned vertical/applications
a. Queue work is done meeting SLA's
b. Monitor queue, dashboards, and other work intake tools to prioritize your daily work
c. Monitor Teams rooms and chats to stay current on impacts and issues impacting EFT
d. Escalate and communicate impacts/issues as needed
e. Assist teammates by working across multiple applications and/or verticals
f. Maintain and update documentation related to your applications/verticals
g. Work incidents, change requests, deployments, problem tickets, etc.
2. Establish and maintain positive business partner relationships
a. Have regular meetings with L2 and Dev teams for apps you are supporting to get and give feedback
b. Look for improvements
3. Team Relationships
a. Build and maintain positive relationships with team peers
b. Freely mentor, coach and provide knowledge transfer to team mates
c. Complete admin tasks like updating documentation, KI's, etc.
d. Collaborate with others
4. Innovation/Process Improvement
Central Command provides 24x7 technical support for all EFT production applications, ensuring smooth operations, application availability & batch processing health. We are the first line of defense team who monitors, troubleshoots, and strives to resolve all technical production issues. We also execute automated application deployments and assist with BCP switchover activities. Applications are on-prem, vendor/SAS, hybrid-cloud and moving to public cloud. US Shift covers from 8 a.m. EST to 6 p.m. PST.
Services we provide to our customers:
Batch monitoring and support
Application monitoring and support
Mainframe operations for EFT apps
Incident management, including support for major incidents (MIMs) impacting EFT
Change & release management
BCP event support
Additional Skills & Qualifications
Sys Ops
Pay and Benefits
The pay range for this position is $33.00 - $45.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Columbus,OH.
Application Deadline
This position is anticipated to close on Aug 31, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Linux, Cloud, autosys, unix, windows, app dynamics, splunk
Top Skills Details
Linux,Cloud,autosys,unix,windows,app dynamics,splunk
Description
Meet standard work requirements by assigned vertical/applications
a. Queue work is done meeting SLA's
b. Monitor queue, dashboards, and other work intake tools to prioritize your daily work
c. Monitor Teams rooms and chats to stay current on impacts and issues impacting EFT
d. Escalate and communicate impacts/issues as needed
e. Assist teammates by working across multiple applications and/or verticals
f. Maintain and update documentation related to your applications/verticals
g. Work incidents, change requests, deployments, problem tickets, etc.
2. Establish and maintain positive business partner relationships
a. Have regular meetings with L2 and Dev teams for apps you are supporting to get and give feedback
b. Look for improvements
3. Team Relationships
a. Build and maintain positive relationships with team peers
b. Freely mentor, coach and provide knowledge transfer to team mates
c. Complete admin tasks like updating documentation, KI's, etc.
d. Collaborate with others
4. Innovation/Process Improvement
Central Command provides 24x7 technical support for all EFT production applications, ensuring smooth operations, application availability & batch processing health. We are the first line of defense team who monitors, troubleshoots, and strives to resolve all technical production issues. We also execute automated application deployments and assist with BCP switchover activities. Applications are on-prem, vendor/SAS, hybrid-cloud and moving to public cloud. US Shift covers from 8 a.m. EST to 6 p.m. PST.
Services we provide to our customers:
Batch monitoring and support
Application monitoring and support
Mainframe operations for EFT apps
Incident management, including support for major incidents (MIMs) impacting EFT
Change & release management
BCP event support
Additional Skills & Qualifications
Sys Ops
Pay and Benefits
The pay range for this position is $33.00 - $45.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Columbus,OH.
Application Deadline
This position is anticipated to close on Aug 31, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.