Desktop Support | Help desk Support | IT Specialist

Overview

On Site
Hybrid
Depends on Experience
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 30 Month(s)
No Travel Required
Able to Provide Sponsorship

Skills

HP
Data Link Layer
Help Desk
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Physical Layer
Remote Support
Reporting
IT Service Management
Laptop
Management
Microsoft Excel
ServiceNow
Video
WebEx
Workflow
Desktop Support

Job Details

Hello,

 

We are urgently hiring for the below role for direct client New York State.

 

Note: We are the direct prime vendors with the State Of New York.

 

Job Title: Desktop Support | Helpdesk Support | IT Specialist

Job ID: HBITS-07-14525

Location: 161 Delaware Ave, Delmar, NY 12054 (Onsite & Hybrid role)

Interview Mode: Webcasting (WebEx Video Call)

Duration: 30 months

Client / Dept.: New York State Justice Center for the Protection of People with Special Needs 

 

Only 7+ Years candidate needed for submissions.

 

JOB DESCRIPTION:

·        72 months experience providing L1 and/or L2 help desk support to end users via telephone, email, in-person.                           

·        60 months experience setting up end-user workstations with telephones, monitors, keyboards, mice, laptop docking station.                          

·        60 months experience supporting users with Office 365 applications including Outlook, Word, Excel and PowerPoint.                        

·        60 months experience diagnosing and repairing issues with HP and/or Xerox multi-function devices                          

·        60 months experience in using and also supporting users with WebEx functionality      

·        24 months experience working with ServiceNow IT Workflows including monitoring assigned work, searching and reporting functions. Experience with NYS ITSM is preferred, but not required.                         

·        36 months experience with imaging laptops.                    

 

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