Overview
Skills
Job Details
World Wide Technology is looking for a Level 2 NOC Engineer in Scottsdale, AZ 85051 (Onsite). This role is part of WWT’s Strategic Resourcing services and is a contract role. The candidate will be supporting a WWT customer and will be employed by one of WWT’s preferred partners. The partner will provide full compensation and benefit information prior to employment with the partner.
Level 2 NOC Engineer (2 open roles)
Contract: 6 months with potential to go full time
Location: Scottsdale, AZ - onsite 3-4 days per week
Start Date: ASAP
Expected 40 hrs/week with flexibility (after-hours bridge calls offset with time adjustments).
Overtime eligible beyond 40 hours.
We re looking for confident, high-ownership Network Engineers to troubleshoot and lead incident response across Cisco Meraki, firewall, and routing/switching environments, while supporting continuous improvement in ServiceNow processes.
Candidates should be comfortable leading shifts, speaking up on bridge calls, and working in a 24x7 global model with potential responsibilities for managing small teams.
As the team matures, this role may evolve into an opportunity to support vendor management and reduce executive involvement in daily operations.
Role Purpose:
Troubleshoot and resolve incidents on Cisco Meraki, firewall, and route/switch environments.
Act as technical leads for shifts (potential shift leads).
Support incident/ServiceNow process improvement.
Responsibilities:
Troubleshoot Meraki devices and firewalls.
Handle incident and service requests (ServiceNow).
Join and contribute confidently on bridge calls.
Support 24x7 operations via follow-the-sun with India team.
Potentially serve as shift leads (manage 4 5 people per shift).
Skills & Certifications:
Level 2 NOC/Network Engineer experience.
CCNA preferred, CCNP preferred.
Strong networking fundamentals (firewall, routing, switching).
Personality: confident, process ownership, able to speak up on calls.
Rate/Salary: A reasonable estimate of the current pay range for this position is $35.00 to $40.00 hourly. Actual pay will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs, and will be set by your employer. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in base pay.
If you have any questions or concerns about this posting, please email SRpostings at wwt.com