Overview
Skills
Job Details
Job Title: Sr. Program Manager Retail eComm (Supply Chain / WMS)
Location: North Point, San Francisco, CA (4 Days Onsite Required)
Type: Contract Long Term
Job Summary:
We are seeking a Senior Program Manager with deep experience in Retail eCommerce, Supply Chain, and Warehouse Management Systems (WMS) Manhattan WMS preferred. This is a high-visibility, hands-on role where you ll lead complex, enterprise-scale IT initiatives involving logistics, systems integration, and cross-functional collaboration.
You ll work directly with technical teams, product leaders, and C-level stakeholders owning flight plans, financial planning, and performance tracking for mission-critical programs.
Must-Have Qualifications:
- 10+ years of overall Program Management experience
- 7+ years managing IT programs in enterprise or retail environments
- Deep knowledge of Supply Chain, Logistics, and WMS platforms
- Hands-on experience with Manhattan WMS (preferred)
- Strong experience in retail eCommerce, including fulfillment, order routing, and inventory management
- Proven ability to manage both technical delivery and executive stakeholder reporting
- Excellent communication, cross-functional leadership, and financial tracking/reporting skills
Responsibilities Include:
- Lead large-scale eComm supply chain transformation initiatives
- Coordinate with engineering, product, and business teams to ensure timely delivery
- Track project health, escalate blockers, and manage risk mitigation
- Present updates to senior executives, including flight plans, program health, and financial impact
- Oversee vendors/partners for solution implementation and compliance