UX Product Owner/UX & UI - Product Owner/Project Manager (Salesforce Service Cloud)

  • Juno Beach, FL
  • Posted 14 hours ago | Updated 10 hours ago

Overview

On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 18 Month(s)
No Travel Required
Able to Provide Sponsorship

Skills

Salesforce Service Cloud
UX Design Principles
UAT (User Acceptance Testing)
Agile Methodology
Front-end Deliverable Signoff
Project Documentation & Tracking Tools
Feasibility Assessment
UX Product Owner
Salesforce UX Product Owner
UX & UI Product Owner
Salesforce.com
User Stories
User-centered Design
IT Project Management
Leadership
Performance Management

Job Details

We are seeking a detail-oriented and strategic UX Product Owner to drive digital experience initiatives across web, mobile, and employee desktop platforms. The ideal candidate will have experience leading agile delivery teams, managing user-centered design, and collaborating with IT to ensure feasible, high-quality solutions. Experience with Salesforce Service Cloud is highly desirable.

As the UX Product Owner, you will be responsible for organizing project requirements, design deliverables, reviews, approvals, and handoffs to IT. You will act as a critical member of agile development teams, signing off on front-end user stories, participating in daily stand-ups and backlog grooming, and providing UAT and production release signoff. This role offers the opportunity to grow UX and technical project management skills while creating meaningful experiences for both internal and external users.

Key Responsibilities:

  • Own the user experience, champion user needs, and ensure alignment with business goals.
  • Collaborate with business stakeholders and IT partners to define scope, requirements, timelines, and process details.
  • Facilitate design reviews and manage approvals across teams and stakeholders.
  • Sign off on front-end deliverables and UAT for production readiness.
  • Maintain project timelines, documentation, and trackers.
  • Participate in daily stand-ups, backlog grooming, and technical collaboration sessions to ensure feasibility of design solutions.
  • Serve as the subject matter expert for Salesforce Service Cloud, ensuring designs comply with platform best practices and standards.
  • Coordinates with IT to validate solutions are technically feasible and meet compliance requirements.
  • Provide leadership, guidance, and support to project teams, including coaching and performance management.

Required Skills and Experience:

  • Bachelor s degree in related field.
  • Detail-oriented with strong analytical and problem-solving skills.
  • Experience managing cross-functional and collaborative projects.
  • Ability to manage multiple projects in a dynamic, fast-paced environment.
  • Strong communication and interpersonal skills.
  • Experience with Salesforce Service Cloud projects.
  • Agile, UX, or relevant certifications are a plus.
  • Proven ability to provide leadership and direction to project teams.
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About VDart, Inc.