NOC Technician

Overview

On Site
$30
Contract - W2
Contract - Independent
Contract - 12 Month(s)
No Travel Required

Skills

Firewalls)
HSRP & BGP Routing Protocols
ITIL / ITSM
Incident Management Tools (e.g.
ServiceNow
Remedy)
Netcool Monitoring System
Message Routing Systems
Network Configuration & Deployment
HSRP (Hot Standby Router Protocol)
BGP (Border Gateway Protocol)
Network Monitoring & Troubleshooting
Cisco Routers & Switches
Network+
CCNA

Job Details

Client: Aerospace

Job Title: NOC Technician

Duration: 12-month (C2H)

Location: 2551 Riva Road , Annapolis, MD, 21401

Pay Rate: $30/hr to $32/hr on W2

Job Description:

Tier 2 NOC Technician MID Shift

Shift: 11:00 PM 7:30 AM (includes weekends/holidays)
Location: 24/7 CAS Network Operations Center

Overview:

Support Tier 2 operations by monitoring network systems, managing incidents, and resolving technical issues to ensure system availability for Collins Aerospace customers.

Key Responsibilities:

  • Monitor networks and engage telecom providers to restore services.
  • Log and update incident tickets accurately.
  • Troubleshoot network/system issues and escalate as needed.
  • Support high-availability networks, messaging, and air-to-ground systems.
  • Collaborate with senior team members on complex issues.
  • Prioritize tasks, multitask effectively, and deliver strong customer service.

Training:

You will be trained over 4 6 months in three areas:

  1. Transport Network hardware (routers, switches, circuits)
  2. DataLink Air-to-ground communication systems
  3. Applications Message routing and processing systems

Required:

  • Network+ certification
  • Knowledge of TCP/IP, ITIL/ITSM, Cisco, HSRP, BGP
  • AA/AS degree with 1 2 years' experience, or HS Diploma/GED with 2+ years

Preferred:

  • CCNA certification
  • Experience with Remedy, Netcool, Office 365, ServiceNow
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