Overview
Skills
Job Details
Raleigh, NC - onsite
10-12 yrs exp
JD
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Order Orchestration & Sourcing
Design and implement dynamic order routing, sourcing, and schedule determination strategies (e.g., BOPIS, ship-from-store) within Sterling OMS. -
Sterling Configuration & Development
Customize Sterling components-including pipelines, user exits, SDF (Service Definition Framework), agent frameworks, and alert or queue handling-as well as functional modules such as inventory, sourcing, fulfillment, and order capture. -
Integration & Middleware
Build robust integrations with ERP, WMS, CRM, and third-party systems using REST/SOAP APIs, JMS/MQ messaging, and middleware tools. -
Technical Leadership
Act as the Sterling technical expert: lead architecture discussions, code reviews, troubleshooting, mentoring junior developers, and facilitating deployment & SDLC best practices. -
System Performance & Production Support
Monitor, tune, and support OMS performance and stability. Manage production incidents, root-cause analysis, and provide timely resolutions. -
Agile Collaboration & Documentation
Participate in Agile ceremonies, collaborate with business analysts and QA teams, and produce technical documentation including design specs, deployment plans, and operational runbooks.
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Sterling OMS Expertise
6+ years of hands-on experience specifically with IBM Sterling OMS/DOM, including working knowledge of orchestration, sourcing, pipelines, SDF, user exits, and agent frameworks. -
Programming & Tools
Proficient in Java/J2EE, XML, XSLT, SQL, API development, messaging systems (MQ/JMS), and tooling (e.g., Eclipse, IntelliJ, SOAP UI, Postman). Familiarity with Agile tools like Jira, Confluence, Git/GitHub/Bitbucket, and CI/CD pipelines (Jenkins). -
System Integrations
Experience integrating Sterling with ERP, WMS, or other enterprise systems using modern technical approaches. -
Retail/Supply Chain Domain
Understanding of omni-channel retail operations-BOPIS, distributed fulfillment, inventory visibility, and supply chain workflows. -
Leadership & Support
Proven experience leading technical teams, mentoring engineers, handling Tier-3 production support, and managing complex problem resolution.
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Sterling OMS Cloud or containerized deployment experience.
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Familiarity with Sterling Store UI, Custom Order Console, or UI components.
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Knowledge of microservices, headless commerce paradigms, or emerging order management frameworks.
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Exposure to observability tools (Splunk, AppDynamics) and DevOps practices