Overview
On Site
$$33 / hr
Contract - W2
Contract - to 2026-07-28
Skills
Dispute Research Analyst
Job Details
Job Description:
- The Dispute Research Analyst is critical in resolving complex customer invoice disputes.
- This role manages, organizes, and analyzes data or other information.
- This person acts as a resource in providing information to others to implement solutions.
- Critical thinking, originality, and ingenuity are required to take the team to the next level.
- Research and analyze pricing and contract data.
- Partner with key stakeholders, including the StXXgic Deal Team, CorpoXX Credit, Master Data, and Order Fulfillment, to rectify disputed invoices.
- Develop and understand contract components, including sales and service data.
- Investigate and provide recommendations to resolve invoicing issues.
- Maintain reporting and insights to ensure accuXX root cause analysis.
- Candidateage incoming email and other sources of customer disputes to ensure tracking and timely resolution.
- Bachelor's degree in finance, accounting, or related area study.
- Three years of analytical experience.
- Substantial Contract to Cash experience in SAP.
- Basic understanding of contracts.
- Experienced working in a team environment where the results of the individual contribute to moving the team forward and achieving the team goals.
- Capable of addressing and resolving conflict by creating an atmosphere of openness and trust, establishing strong collaborative relationships within and across diverse teams.
- Able to assess complex long-term objectives, business strategies, and government regulations, translating these into operational outcomes.
- Demonstrated ability to learn and effectively use data and data systems to capture and articulate data to key stakeholders and customer.
- Comprehensive computer skills including advanced MS Excel & Google Suite
- Demonstrated sound judgment and decision-making.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.