Infrastucture and Operations Technical Lead Local to South Carolina

Overview

Hybrid
Depends on Experience
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

Infrastructure and Operations Technical Lead
Multi-tenant environments
Cloud services
vendor management
strategic oversight to re-platforming initiatives
service delivery processes
MARS-E 2.0
NIST 800-53
HIPAA compliance
SC DIS-200
Complex Applications Delivery
Information Security
MS SharePoint
Project Web App
JIRA
Confluence
change management

Job Details

Infrastucture and Operations Technical Lead Local to South Carolin

DAILY DUTIES / RESPONSIBILITIES:
Serving as the Infrastructure and Operations (I&O) Technical Lead, this role will serve as a
liaison between the Chief Information Officer (CIO), the Information Technology
Infrastructure and Operations (I&O) technical team, stakeholders throughout the SCDHHS
to facilitate clear articulation and delivery of platforming solutions to support business
process needs.
This consultant will work with various internal teams including SCDHHS Leadership,
Program Directors and Managers, Technical Directors/Developers, Business and Technology
Stakeholders/Subject Matter Experts (SMEs) and other SCDHHS staff to expeditiously
implement the re-platforming initiative by following best practices.
We are looking for candidates who have both leadership and hands-on experience in
planning for, developing and implementing complex IT infrastructure.
Essential Responsibilities
1. Work alongside appropriate staff, teams, stakeholders and other points of contact
(POCs) as required, to understand the goals, objectives and future state of complex
information systems
2. Develop a short- and long-term IT infrastructure and operations strategy that best
suits the current and future business needs of the Agency
3. Apply platform architecture principals for new platform implementation efforts to
establish new service capabilities
4. Establish capacity and availability management processes to ensure continuity of service during re-platforming
5. Serve as a subject matter expert for Complex Applications Delivery. For the I&O
team to best meet the needs of the business, this position must understand the
applications side to properly provide support on the I&O
6. Serve as the technical lead for infrastructure and operations strategic planning and
day to day operations
7. Collaborate with agency leadership, business partners and other
parties/stakeholders to provide recommendations on business and technical
architecture as well as participate in the development of processes such as Incident
Management, Problem Management, Service Level Management, Change
Management, Service Asset and Configuration Management, Service Catalog
Management, and Service Continuity Management

Required Skills

20+ years coordinating and implementing complex business and technical architecture projects with a focus on Infrastructure and Operations
10+ years of experience with bringing multiple verticals from low maturity to high maturity
15+ years-experience working with and/or managing large multi-tenant environments, cloud services and vender management
15+ years of providing strategic oversight to re-platforming initiatives
15+ years of vendor management experience
15+ years of demonstrated experience in improving Service Delivery processes and procedures in the infrastructure and operations.
BACHELORS DEGREE. Equivalent years of experience may be substituted.

Preferred Skills

15+ years of experience with creating policies, procedures, and corporate culture using security frameworks such as MARS-E 2.0, NIST 800-53, HIPAA compliance, SC DIS-200, and other accepted industry models
15+ experience in Complex Applications Delivery, Service Delivery, and Information Security
Prior experience in working with MS SharePoint, Project Web App, JIRA, and Confluence
Network Design and System Architecture
Change Management
Thanks & Regards,
Mansi Jain

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.