Overview
Skills
Job Details
Infrastucture and Operations Technical Lead Local to South Carolin
DAILY DUTIES / RESPONSIBILITIES:
Serving as the Infrastructure and Operations (I&O) Technical Lead, this role will serve as a
liaison between the Chief Information Officer (CIO), the Information Technology
Infrastructure and Operations (I&O) technical team, stakeholders throughout the SCDHHS
to facilitate clear articulation and delivery of platforming solutions to support business
process needs.
This consultant will work with various internal teams including SCDHHS Leadership,
Program Directors and Managers, Technical Directors/Developers, Business and Technology
Stakeholders/Subject Matter Experts (SMEs) and other SCDHHS staff to expeditiously
implement the re-platforming initiative by following best practices.
We are looking for candidates who have both leadership and hands-on experience in
planning for, developing and implementing complex IT infrastructure.
Essential Responsibilities
1. Work alongside appropriate staff, teams, stakeholders and other points of contact
(POCs) as required, to understand the goals, objectives and future state of complex
information systems
2. Develop a short- and long-term IT infrastructure and operations strategy that best
suits the current and future business needs of the Agency
3. Apply platform architecture principals for new platform implementation efforts to
establish new service capabilities
4. Establish capacity and availability management processes to ensure continuity of service during re-platforming
5. Serve as a subject matter expert for Complex Applications Delivery. For the I&O
team to best meet the needs of the business, this position must understand the
applications side to properly provide support on the I&O
6. Serve as the technical lead for infrastructure and operations strategic planning and
day to day operations
7. Collaborate with agency leadership, business partners and other
parties/stakeholders to provide recommendations on business and technical
architecture as well as participate in the development of processes such as Incident
Management, Problem Management, Service Level Management, Change
Management, Service Asset and Configuration Management, Service Catalog
Management, and Service Continuity Management
Required Skills
Preferred Skills