Technology Operations Support

Overview

Hybrid
$80,000 - $90,000
Full Time

Skills

support
operations
IT
JCL
IBM utilities
wndows
linux
unix
UC4
Automic
AWS
network
storage
itil
MQ

Job Details

Technology Operations Support

Salary: $80k-$90k + bonus

Location: Chicago, IL or Dallas, TX

*Third Shift - 10:30pm-7am*

Hybrid: 3 days onsite, 2 days remote

*We are unable to provide sponsorship for this role*

 

Qualifications

  • Bachelor s degree (or currently enrolled in a bachelor s degree program)
  • 3+ years of OS390 JCL and IBM utilities
  • 3+ years working in a multi-platform environment including Windows, Linux/Unix and Storage.
  • 3+ years working knowledge of an open systems scheduling product (UC4).
  • Some knowledge of cloud environment preferably AWS
  • Some knowledge of the following:
    • Network
    • Unix / Linux
    • Windows
    • Storage
    • IBM JCL
    • ITIL principles
    • MQ (stop / start / recycle)

 

Responsibilities

  • Employ first-level Incident identification and resolution techniques to interruptions across Mainframe, Linux/UNIX, Windows, Storage and Network platforms.
  • Monitor multiple applications and systems using approved software.
  • Monitor and respond to applications/systems alerts across all platforms in accordance with Quality Standards and/or Security Policies.
  • Report and document any processing anomalies utilizing approved software. (Service Now / Remedy)
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