Dynamics 365 Finance & Operations

Job Title: Dynamics 365 Finance & Operations (D365 F&O) Administrator/Developer

Location: Onsite Chattanooga, TN
Employment Type: Contract-to-Hire (6 months)

Position Summary

The Dynamics 365 Finance & Operations (D365 F&O) Administrator/Developer plays a critical role within the IT Applications team by managing configuration, maintenance, and support of the Microsoft Dynamics 365 F&O ecosystem. This position will directly support the enterprise through go-live and post-go-live stabilization, requiring a versatile, jack-of-all-trades skill set across administration, configuration, troubleshooting, and light development.

The role collaborates closely with Application Development, BI/Data teams, and third-party integration partners to maintain system stability, ensure accurate data flow, and deliver reliable business operations.

Key Responsibilities

System Administration & Configuration

• Manage, configure, and support all D365 F&O environments (Production, UAT, SIT, Gold).
• Perform configuration changes including system setup, module parameters, workflows, forms, and business rules.
• Support light development or enhancements aligned with business requirements.
• Collaborate cross-functionally to support integrations and development efforts.

Security, Compliance & Governance

• Define, maintain, and audit security roles, permissions, and user provisioning.
• Maintain segregation of duties (SoD) compliance and support internal audit processes.
• Manage entity-level access controls and maintain security documentation.

Data Management

• Support data migration, validation, and ongoing data quality efforts.
• Partner with BI and functional teams to ensure consistent and accurate data across systems.
• Troubleshoot data issues across integrated platforms.

Monitoring, Support & Troubleshooting

• Monitor system performance, proactively identifying instability or risks.
• Act as a primary point of contact for issue resolution, troubleshooting, and incident management.
• Work closely with functional users, IT teams, vendors, and project leaders to resolve issues.
• Provide essential support during go-live and post-go-live stabilization.

Documentation & Reporting

• Maintain accurate configuration documentation, security role mappings, and process flows.
• Support reporting requirements and prepare functional/technical documentation.
• Provide clear and consistent updates to IT leadership and project stakeholders.

Required Skills & Qualifications

• 3+ years of hands-on administration or configuration experience with Microsoft Dynamics 365 F&O.
• Strong understanding of D365 security, workflows, business rules, and environment management.
• Familiarity with Azure DevOps for tracking work items and coordinating deployments.
• Strong functional and technical troubleshooting abilities.
• Ability to work effectively with IT teams, business users, integration partners, and vendors.
• Excellent verbal, written, and documentation skills.
• Ability to work onsite at least 3 out of 5 days per week (5 days preferred during critical phases).
• Must work onsite at 400 Birmingham Hwy, Chattanooga, TN 37419.

Preferred Qualifications

• Microsoft Certified: Dynamics 365 F&O Apps Administrator Associate.
• Experience with Power Automate or other workflow automation tools.
• Experience supporting third-party integrations (API, EDI, middleware, etc.).
• Background in logistics, 3PL, transportation, or distribution environments.
• Experience collaborating with BI/data teams.

Contract-to-Hire Details

• 6-month contract-to-hire engagement.
• Highly collaborative, onsite-focused role supporting go-live and stabilization efforts.