Endpoint Engineer

Overview

Endpoint Engineer

Dublin, OH

The Community Choice Financial Family of Brands is seeking an Endpoint Engineer to join the team in the Dublin, OH Corporate office. In this on-site role, you will utilize your knowledge to maintain the SCCM environment to include security updates, maintenance and operational trouble shooting and a high focus on vulnerability management.

Responsibilities

• OS Updates, Application Updates and Vulnerability management is the main focus for this role.
• Design, deploy, and maintain SCCM infrastructure components, including site servers, distribution points, and management points.
  Create, maintain and develop Windows images for deployment.
• Ensure the scalability and high availability of SCCM infrastructure.
• Create and maintain device collections and deployment packages within SCCM.
• Deploy and manage operating system images, software updates, and applications to endpoints.
• Implement zero-touch and user-driven provisioning for new devices.
• Develop and execute patch management strategies to keep endpoints up-to-date and secure.
• Develop new and modify existing group policy objects to configure the users' environment settings.
• Test and deploy software updates and patches using SCCM.
• Enforce security policies and compliance standards on endpoints through SCCM.
• Respond to security incidents and apply remediation measures.
• Investigate and resolve endpoint-related issues, including software installation failures, performance problems, and configuration errors.
• Performs routine analysis to resolve problems with computer, telecommunication, or network environments.
• Assists with Loss Prevention work as it relates to security cameras and monitoring procedures.
• Maintain detailed documentation of SCCM configurations, policies, and procedures.
• Collaborates with end users to help ensure compliance with customer support policies and following procedures and standards.

Qualifications

• Associate's Degree or relevant certifications or experience is needed.
• Minimum of 3-5 years' experience as an SCCM Engineer (System Center Configuration Manager) and MECM (Microsoft Endpoint Configuration Manager).
• 3+ years' experience with Active Directory and group policy management .
• Experience with PowerShell scripting.
• Knowledge of application packaging, deployments and customization.
• Familiarity with endpoint security solutions and best practices.
• Experience in designing, developing and implementing software systems (End User, Servers and Cloud system configurations and performance tuning).
• Ability to balance multiple priorities and meet deadlines.
• Analytical and creative problem-solving abilities desired.
• Ability to be available after hours as needed and work an assigned rotation schedule.

What We Offer

Our Benefits Include*

• Uncapped Flexible Paid Time Off

• A comprehensive new hire training program designed to help set you up for success

• Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development

• Professional Development and Mentor Programs plus Ongoing Training Resources

• Multiple coverage levels for Medical, Dental, & Vision

• Group Health & Wellness Program, plus special savings on retail items, travel, and entertainment

• Traditional 401(k) and Roth 401(k) with Company match

• Options for Flexible Spending Accounts and Health Savings Accounts

• Basic and AD&D Life Insurance

• Optional pet insurance

• Voluntary benefits, including short-term and long-term disability insurance, accident, critical illness, and hospital confinement insurance

• Performance-based career advancement

*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

Our Commitment to Diversity, Inclusion & Belonging

Diversity at the Community Choice Financial Family of Brands is one of the driving forces behind our Company's success and we are committed to hiring, developing, and retaining talent of various backgrounds who demonstrate our shared values. We have worked to create a welcoming and inclusive environment where Team Members can collaborate freely to help spark innovation, drive creativity, advance their skillset, and move their career forward. Our commitment to diversity isn't just about the work we accomplish; it's about fostering a sense of belonging where talented Team Members can bring their whole selves to work to help maximize their full potential.

Our Workplace Awards and Recognition

We are honored to be recognized as a Military Friendly Employer for 2021, 2022, and 2023, a Best Company to Work for by InHerSight, and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2022 and 2023.

About Us

Community Choice Financial Family of Brands ("CCF") is a leading retailer of financial services to unbanked and underbanked consumers. CFF is the parent company to eleven brands including TitleMax , TitleBucks , InstaLoan Check Into Cash , Cash 1 , Check Smart , Easy Money , Rapid Cash , and Speedy Cash . With more than 1,700 retail storefronts and several online products available in 20+ states, CCF is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com, @titlemax.com or @titlemax.biz. In-store positions are in-person only, remote options not available.

The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all background are encouraged to apply. CCFI Companies, LLC is an equal opportunity employer.