Overview
Remote
$70 - $75
Accepts corp to corp applications
Contract - Independent
Contract - W2
Contract - 12 Month(s)
No Travel Required
Skills
Java
SQL
Documentation
Problem Solving
Order Management
Inventory
Oracle
Real-Time
Replication
SAAS
Supply Chain
SCM
Operations Management
Cost Management
Customer Interaction
Warehouse Management
Iprocurement
Job Details
Position: Oracle Fusion SaaS - SCM Functional 80%/Techno 20%)
Location: REMOTE
Length: 12 months
Start: ASAP
Interview: Video
Required Details:
- Visa Copy/DL
- LinkedIn Link
- Full Education detail (University Name, Starting Year, Ending Year)
- Last 4 digits of SSN
- DOB (MM/DD)
- MUST HAVE GREAT SKILLS & be able to communicate
Position Overview:
Position is for a Techno-functional Support Professional, preferably with implementation background in SAAS SCM Applications.
Responsibilities include but are not limited to providing excellence in customer service support, diagnosis, replication, resolving Functional and Technical issues of complex and critical service requests. The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each issue reported by customer.
Job Responsibilities:
- The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.
Responsibilities:
- The main role of a Support engineer is to troubleshoot and resolve highly complex techno-functional problems. The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise.
Education & Experience:
- Bachelors/Masters in Computer Science, Engineering or equivalent preferred. Other qualifications with adequate experience may be considered.
Functional/Technical Knowledge & Skills:
- Must have good understanding of the following SAAS Supply Chain Management 12.1.3 capabilities.
- We are looking for a techno-functional person who has real-time hands-on functional/product and/or technical experience; and/or worked with L3 level support; and/or having equivalent knowledge.
We expect candidate to have:
- Strong Supply Chain business processes knowledge and concepts.
- Implementation/Support experience on EBS SCM Modules like Inventory, Purchasing, Sourcing, Iprocurement, isourcing, Order Management, Warehouse management and Cost Management
- Must have hands on experience minimum in any of the following 5 modules - EBS SCM Modules like Inventory, Purchasing, Sourcing, Iprocurement, isourcing, Order Management, Warehouse management and Cost Management.
- Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle EBS SCM.
- Technically Strong with Expert Skills in SQL, PLSQL, Java, OAF, Reports
- Ability to relate the product functionality to business processes, and thus offer implementation advices to customers on how to meet their various business scenarios using Oracle SCM.
- Strong Customer interactions and service orientation so you can understand customer's critical situations and accordingly provide the response, and mobilize the organizational resources, while setting realistic expectations to customers.
- Strong operations management and innovation orientation so you can continually improve the processes, methods, tools, and utilities.
- Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features and use this learning to deliver value to customers on a daily basis
- Create and maintain appropriate documentation for architecture, design, technical, implementation, support and test activities.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.