Overview
Full Time
Skills
Network
ITIL
Desktop
hardware
Job Details
Role: Desktop/End User Support
Location: Lowell, MA
Permanent Position
Skills:
Proficiency in Windows, Linux and/or macOS operating systems.
Experience with Active Directory, Office 365, and other common enterprise applications.
Experience in Citrix, Vmware and VDI
Familiarity with networking concepts (TCP/IP, DNS, DHCP), hardware (routers, switches) and VPN.
Knowledge of ITIL principles and practices is a plus.
Strong problem-solving and analytical skills
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail
Ability to work in a fast-paced environment and handle multiple priorities
Basic knowledge of EPIC application
Certifications:
Microsoft / Linux Administrator level Certifications
ITIL Foundation Certifications are added advantage
Citrix, VMWare and CCNA
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.