Salesforce Engineer

• We are seeking a highly skilled Salesforce Engineer to design, build, and optimize Salesforce solutions that empower our sales, commercial operations, and marketing teams.
• The ideal candidate will combine technical expertise with business acumen, enabling scalable, AI-driven solutions that support revenue growth, operational efficiency, and customer engagement.
• This individual will collaborate cross-functionally with stakeholders to translate business requirements into technical deliverables and ensure seamless adoption of Salesforce across the organization.
  
  Key Responsibilities:

Solution Design & Development

• Architect, configure, and customize Salesforce applications to align with sales, marketing, and commercial operations goals.
• Build scalable solutions using Apex, Lightning Components (LWC), Visualforce, and integration tools.
• Design and maintain custom objects, workflows, validation rules, and automation.
  AI & Innovation
• Implement and integrate Salesforce Agent Force and other AI tools to drive data-driven insights and predictive analytics.
• Explore and deploy AI-based solutions to enhance lead scoring, pipeline forecasting, campaign effectiveness, and customer journey optimization.

• Cross-Functional Collaboration
• Partner with Sales, Marketing, and Operations leaders to gather requirements, design solutions, and deliver measurable business outcomes.
• Translate business requirements into well-architected solutions that best leverage Salesforce and its ecosystem.
• Ensure end-user adoption through documentation, knowledge sharing, and training sessions.
• Data Management & Integrations
• Maintain data integrity and quality across Salesforce and integrated systems.
• Manage integrations between Salesforce and other enterprise applications (e.g., marketing automation, ERP, analytics).
• Support ongoing API development and middleware integrations.
  
• Governance & Optimization
  
• Uphold Salesforce best practices, coding standards, and security protocols.
  
• Monitor system performance and proactively recommend enhancements.
  
• Provide tier-3 support for complex Salesforce issues.
  
  Qualifications & Experience:
  

Education & Certifications

• Bachelors degree in Computer Science, Information Systems, Engineering, or related field (preferred).
  
• Salesforce Certifications required: Salesforce Administrator, Platform App Builder, Platform Developer I.
  
• Salesforce Platform Developer II certification strongly preferred.
  

Professional Experience

• 3-5 years of hands-on Salesforce engineering/development experience.
  
• Proven track record of designing and deploying scalable Salesforce solutions in support of sales and commercial teams.
  
• Strong experience with Apex, LWC, Visualforce, SOQL, APIs, and integration tools.
  Demonstrated ability to implement AI solutions in Salesforce (Einstein Analytics, predictive modeling, or third-party AI tools) for commercially driven objectives.
  
• Experience integrating Salesforce with marketing automation platforms (e.g., Pardot, Marketo, HubSpot).
  

Skills & Competencies

• Strong problem-solving and analytical skills with attention to detail.
  
• Excellent communication skills to interface effectively with both technical and non-technical stakeholders.
  
• Ability to work independently and in collaborative, fast-paced environments.
  Experience delivering via Agile development methodologies (Scrum, Kanban) required