Cloud Systems Administrator for SaaS applications including SAP, Coupa, Workday, Siemens Teamcenter

Role: Cloud Systems Administrator for SaaS applications including SAP, Coupa, Workday, Siemens Teamcenter
Location: San Francisco, CA (Remote)
Employment: C2C

Key Responsibilities:

• System Management: Oversee the day-to-day operations of our SaaS applications to ensure their availability, performance, and security.
• User Access Control: Manage user accounts, permissions, and access controls to ensure secure and efficient access to cloud services.
• Security and Compliance: Implement and maintain security policies and procedures, conduct regular security audits, and ensure compliance with relevant laws and regulations.
• Performance Monitoring: Monitor system performance metrics, identify bottlenecks or issues, and implement optimizations to improve efficiency.
• Vendor Coordination: Liaise with SaaS providers to resolve any issues, negotiate service agreements, and stay updated on new features and updates.
• Instance refresh: Coordinate with SaaS vendors to clone non production environments.
• Documentation and Reporting: Maintain detailed documentation of systems configurations, processes, and service records. Provide regular reports on system status, incidents, and usage metrics.