Overview
On Site
120k - 160k
Full Time
Skills
Recruiting
Onboarding
Business-to-business
Management
Proposal Writing
Procurement
Collaboration
Sales
Account Management
Customer Facing
SaaS
Pricing
Negotiations
Forecasting
Project Management
Value Engineering
Regulatory Compliance
Financial Services
Startups
Insurance
Oracle Linux
Job Details
Customer Success & Account Management - B2B SaaS
Remote | Full-Time
Looking for a high-ownership role where you'll manage a multi-million-dollar book of business end to end? We're hiring a proactive, relationship-driven operator to lead customer success, drive expansion, and own renewals from kickoff to close.
What You'll Do:
Who You Are:
Perks & Benefits:
Interview Process:
This is a chance to build alongside founders, work on real revenue outcomes, and help shape the future of an emerging category leader. Ready to step in and own it?
Remote | Full-Time
Looking for a high-ownership role where you'll manage a multi-million-dollar book of business end to end? We're hiring a proactive, relationship-driven operator to lead customer success, drive expansion, and own renewals from kickoff to close.
What You'll Do:
- Own onboarding, activation, adoption, and renewal for a portfolio of high-value B2B SaaS accounts
- Drive fast time-to-value and long-term retention through strong implementation and stakeholder alignment
- Lead QBRs, build executive relationships, and surface expansion opportunities across accounts
- Manage a rolling pipeline of renewals and upsells, handling everything from proposal to procurement
- Collaborate cross-functionally with Sales, Product, and Engineering to close gaps and unlock growth
- Codify repeatable playbooks as we scale
Who You Are:
- 2+ years in Customer Success, Account Management, or related client-facing SaaS roles
- Proven track record growing and retaining large accounts
- Strong commercial instincts: comfortable with pricing, upsells, negotiations, and forecasting
- Effective communicator with strong project management and stakeholder alignment skills
- Bonus if you've worked in regtech, compliance, or financial services-or have startup experience
Perks & Benefits:
- 401k with 6% match
- Company offsites (2-4x/year, destination Airbnb-style)
- Health, dental, vision insurance
Interview Process:
- Quick intro call
- Culture and values deep dive
- Team interview
- Reference check
This is a chance to build alongside founders, work on real revenue outcomes, and help shape the future of an emerging category leader. Ready to step in and own it?
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