Overview
Skills
Job Details
Seeking Sr Aws Devops Engineer for remote w2 contract opportunity with my direct client in Cincinnati OH.
If interested , share your word document resume, work authorization, expected hourly pay rate, current location, availability for remote work , skill stack and LinkedIn.
Remote
Must have:
Splunk / SiteScope
SLAs
Real Time Payments experience
Programming experience
Operation support experience
Splunk (creating alerts, strong SPL experience, refining alerts) and strong experience with SiteScope
Mitigation of SLA (Service Level Agreement ) violations proactively, baselining: SLOs, KPIs, and OKRs
RTP operations support experience
Programming experience Java in Container environment (AWS)
Operation support experience with a bank / Fiserv / similar in mixed Mainframe / AWS environment.
TECHNICAL SKILLS
Must Have
AWS
Containers
Java
Java Springboot
Linux
Messaging/Eventing (MQ + Kafka)
Networking
SiteScope
Splunk
SQL
RTP Application Support Engineer III (Onshore: Technical Lead and Sr TechOps)
Role Summary:
Serves as the technical lead for RTP Rail TechOps, overseeing incident response, mentoring offshore engineers, and driving continuous improvement across monitoring, tooling, and documentation. Acts as a strategic liaison between TechOps and development teams supporting RTP services.
Key Responsibilities:
Leadership & Strategy
Build deep expertise in RTP integrations and transaction flows.
Establish cross-functional relationships across payment rail teams.
Own escalation decisions and handoffs from TechOps to development.
Mentor offshore engineers.
Lead postmortems, RCA reviews, and playbook updates.
Incident Monitoring & First Response
Monitor SiteScope and Splunk alerts for system health and transaction anomalies.
Perform initial triage using documented playbooks.
Escalate critical issues to on-call development and leadership.
Troubleshooting & Analysis
Investigate API errors, transaction failures, and infrastructure issues using Splunk, database queries, and admin tools.
Run SQL queries on RTP-related databases (Aurora or equivalent) to validate data integrity.
Ticket Management & Shift Coverage
Log and manage incidents in ServiceNow and Confluence.
Ensure smooth shift handovers with detailed documentation.
Own EST to IST shift transitions and knowledge continuity.
Technical Leadership
Lead L2 troubleshooting for RTP services and integrations.
Evaluate customer impact of unplanned dependency outages, and planned maintenance.
Collaborate with SRE and DevOps teams to debug containerized services (e.g., AWS/ECS/Fargate).
Drive RCA and postmortem processes for critical incidents.
Maintain and improve technical documentation and playbooks.
Tooling & Automation
Enhance Splunk alerting and dashboard visibility.
Collaborate with SRE/DevOps to improve SiteScope/Splunk alerts & configurations.
Develop automation scripts for monitoring.
Define and maintain SLO-based alerting thresholds.
On-Call & Reliability
Participate in 24x7 on-call rotation.
Partner with development teams to improve CI/CD reliability and observability.
Key Skills:
Java/Springboot, REST API debugging, AWS (Aurora, ECS, Lambda)
Splunk, SiteScope
Grafana, Snowflake
Kafka, MQ, Networking, SQL
Linux, Oracle
Mainframe, COBOL, CICS, DB2
ServiceNow, Confluence