AWS Connect//Cloud engineer // AWS Cloud engineer

  • Plano TX, Jersey City NJ, Wilmington DE (5 days onsite), TX
  • Posted 1 day ago | Updated 1 hour ago

Overview

On Site
BASED ON EXPERIENCE
Contract - Independent
Contract - W2

Skills

Jersey
Customer Service
Software Design
Artificial Intelligence
Machine Learning (ML)
Functional Design
Cloud Computing
Real-time
Dashboard
Amazon Lambda
Amazon S3
Transcription
Terraform
Python
Java
API
Amazon Web Services
Virtual Team
Critical Thinking
SANS
Presentations
Application Development
Software Modernization
Process Outsourcing
IT Service Management

Job Details

Job description:-

Title: AWS Connect//Cloud engineer // AWS Cloud engineer


Location: Plano TX, Jersey City NJ, Wilmington DE (5 days onsite)
Duration: 12 + months

Additional Job Details:

AWS Connect//Cloud engineer // AWS Cloud engineer
Plano TX, Jersey City NJ, Wilmington DE (5 days onsite)
Contract

Job Description:

"Required Qualifications:

  • At least 8 years of IT experience in customer service technologies including Contact center cloud based Products, solution design and implementation; also experienced in omni-channel and AI/ML solutions.
  • Hands-on experience in Experience in functional design and implementation for contact center solutions;
  • Experience in Amazon Connect Cloud based Contact center E2E that includes design and implementation of Static and dynamic call flow design,
  • Speech Lex, Real-time dashboard, Call Audio Analysis with help of Amazon Lambda, S3, Transcription, Comprehend, Glue, Athena, Quick Sight.
  • Hands on experience with Terraform , Lambda( using Python and Java) and API development.
  • Experience in Amazon Transcribe, Lex, Polly, Comprehend, Connect Contact lens,
  • Experience collaborating with a globally distributed team
  • Ability to adapt to rapidly changing requirements, while handling multiple responsibilities
  • Ability to provide high quality insight to stakeholders to inform business decisions
  • Critical thinking
  • Good presentation skills

About Tanisha Systems, Inc.

Tanisha Systems, founded in 2002 in Massachusetts-*, is a leading provider of Custom Application Development and end-to-end IT Services to clients globally. We use a client-centric engagement model that combines local on-site and off-site resources with the cost, global expertise and quality advantages of off-shore operations. We deliver Custom Application Development, Application Modernization, Business Process Outsourcing and Professional IT Services from office locations in * and *.
Tanisha Systems services clients in Government, Banking & Financial Markets, Insurance, Healthcare, Retail & Consumer Goods, Energy & Utilities, Life Sciences, Telecom, Manufacturing and Transportation Industries around the globe. Our engagement model provides a flexible operational environment that empowers our clients with the right levels of control.

Want to read more about Tanisha Systems? Visit us at

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