DocuSign (CLM & eSign System Admin)

Overview

On Site
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 6+ Month(s)

Skills

Security Management
Document Management
System Administration
Scalability
Data Masking
Real-time
Customization
Routing
Assembly
Storage
Optical Character Recognition
Meta-data Management
Extraction
Artificial Intelligence
Analytics
Enterprise Resource Planning
Customer Relationship Management (CRM)
HR Management System
Procurement
Legal
RESTful
Risk Management
Data Security
Encryption
Multi-factor Authentication
Regulatory Compliance
System On A Chip
HIPAA
FedRAMP
Industry-specific
Management
Auditing
Penetration Testing
Risk Assessment
Training
Change Management
Technical Support
Issue Resolution
End-user Training
Knowledge Base
Usability
Contract Lifecycle Management
API
JSON
Scripting
Python
Windows PowerShell
JavaScript
Node.js
SAP
Oracle
Workday
NetSuite
Salesforce.com
ServiceNow
SSO
SAML
OAuth
Authentication
Active Directory
Conflict Resolution
Problem Solving
Documentation
Workflow
Continuous Improvement
SANS
Customer Experience
WebKit
Gmail
IMG
Access Control
IP
Intellectual Property
SAINT
Technical Direction

Job Details

DocuSign (CLM & eSign System Admin)

MUST be ONSITE all 5 days -

Location: SFO Bay Area

Term: 6 months

Job Summary:

We are seeking a highly technical DocuSign System Administrator to manage, configure, and optimize our DocuSign Contract Lifecycle Management (CLM) and eSignature platforms. This role requires expertise in workflow automation, API integrations, security administration, and advanced system configurations to support enterprise-wide contract and document management needs. The candidate will play a key role in designing, deploying, and maintaining DocuSign solutions while ensuring compliance, security, and seamless integration with enterprise systems.

Key Responsibilities:

1. System Administration & Platform Management

  • Administer and maintain DocuSign CLM and eSignature environments, ensuring system uptime, performance, and scalability.
  • Configure user roles, permissions, security policies, groups, access controls, and authentication mechanisms (SSO, SAML, OAuth).
  • Implement advanced DocuSign Admin settings, including Data Masking, Signing Order, Auto-tagging, and Workflow Routing.
  • Perform DocuSign Connect webhook configurations for real-time event notifications and integrations.
  • Monitor and maintain system logs, audit trails, and compliance reports.

2. Workflow Automation & Customization

  • Design and optimize automated contract workflows, template-based approvals, and advanced routing logic in DocuSign CLM.
  • Develop and manage Smart Clauses, Conditional Workflows, Field Validations, and Advanced Document Assembly.
  • Automate document generation, storage, and retrieval using DocuSign PowerForms, Bulk Send, and Envelope Custom Fields.
  • Implement Intelligent Document Recognition (IDR), OCR-based metadata extraction, and AI-driven contract analytics.

3. API Integration & System Connectivity

  • Develop and maintain custom API integrations between DocuSign CLM/eSignature and ERP, CRM, HRIS, procurement, and legal platforms (e.g., SAP, Workday, Salesforce, Coupa, Oracle, NetSuite, ServiceNow).
  • Implement DocuSign REST API v2.1 for dynamic envelope creation, signing workflows, and document retrieval.

4. Security, Compliance & Risk Management

  • Implement and enforce data security, encryption policies, access controls, and multi-factor authentication (MFA) for DocuSign environments.
  • Ensure compliance with GDPR, SOC2, HIPAA, FedRAMP, and industry-specific contract regulations.
  • Manage document retention policies, audit logging, and digital certificate configurations.
  • Conduct periodic security audits and penetration testing for risk assessment.

5. User Support, Training & Change Management

  • Provide technical support, troubleshooting, and system issue resolution for DocuSign CLM and eSignature users.
  • Develop and deliver end-user training, knowledge base articles, and best practice guides.
  • Work with business stakeholders to gather requirements, enhance system usability, and drive adoption.
  • Act as primary technical liaison between DocuSign, internal IT teams, and third-party vendors.

Required Technical Skills & Qualifications:

Core Technical Skills:

  • 5+ years of hands-on experience administering DocuSign CLM and eSignature platforms.
  • Strong expertise in DocuSign API (REST v2.1), webhooks, and JSON-based integrations.
  • Proficiency in Scripting & Automation (Python, PowerShell, JavaScript, Node.js).
  • Experience integrating DocuSign with SAP, Oracle, Workday, NetSuite, Salesforce, Coupa, or ServiceNow.
  • Hands-on experience with SSO, SAML, OAuth authentication, and Active Directory integration.
  • Strong understanding of DocuSign Connect, Event Notification Service (ENS), and
  • Problem-Solving:
  • Identify and resolve technical challenges that arise during the implementation process.
  • Propose innovative solutions to improve efficiency and effectiveness.
  • Documentation:
  • Maintain detailed documentation of the implementation process, including configurations, workflows, and best practices.
  • Continuous Improvement:
  • Stay up-to-date with the latest DocuSign features and best practices.
  • Proactively identify opportunities to improve the implementation process and client experience.

Pankaj Kumar

Lead IT Recruiter

Email:

Address:
505 Knolle Court
Saint Augustine, FL 32092

Telephone:
+1

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