Overview
Accepts corp to corp applications
Contract - Independent
Contract - W2
Skills
Customer Service
Regulatory Compliance
Demonstrations
Configuration Management Database
Knowledge Transfer
Documentation
Workflow
Management
Orchestration
JavaScript
Scripting
HTML
XML
JSON
Communication
SOA
Web Services
SOAP
WSDL
Risk Management
SAP GRC
ServiceNow
IT Service Management
Field Service Management
Job Details
Summary
As a ServiceNow Senior Developer/Technical Consultant, you will be responsible for development, core configuration, administration, maintenance, support, and technical expertise of ServiceNow Governance, Risk, and Compliance/Integrated Risk Management implementation. You have a purposeful mindset and the ability to provide excellent customer service.
Job Description
- Implement Governance, Risk, and Compliance/Integrated Risk Management (GRC/IRM) in instances of ServiceNow.
- Driving process and requirements discussions including demonstrations of application capabilities
- Provide architectural recommendations and guidance and design overall technical solution
- Core platform configuration updates and enhancements to Configuration Management Database (CMDB) to support GRC/IRM
- Development to implement GRC/IRM modules:
- Update/build integrations with other systems as identified to support GRC/IRM processes.
- Knowledge transfer documentation and sessions to steady state support team
- Develop scripts, workflows, and flows on the ServiceNow platform to automate tasks and integrations.
- Develop and manage integrations between ServiceNow and third-party systems (REST, orchestration, and other relevant methodologies).
- Build out modules, customizations, and configurations based on customer requirements.
- Provide alternatives to customizations by exploring out of the box capabilities and configuration.
- Work collaboratively with existing ServiceNow Technical team to provide transition of day-to-day support and maintenance of application to TxDOT.
- Work on enhancements to GRC/IRM modules from project backlog and new functionality as needed by business.
Performs other related duties as assigned.
- 4 Experience implementing GRC/IRM
- 3 Experience with implementing CAM
- 4 JavaScript, Jelly Scripting, Glide, HTML, XML and/or JSON
- 4 Strong written and verbal communication skills and ability to gather, understand, organize, and interpret relevant data & information
- 3 Experience designing to requirements
- 3 Familiar with Service Oriented architecture and web services integration (SOAP, WSDL, REST)
- 3 Certified GRC Integrated Risk Management Implementer
- 3 Certified System Administrator for ServiceNow
- 3 Development and Administration in ServiceNow GRC/IRM
Years Skills/Experience
- 3 Certified ServiceNow Application Developer
- 3 Development and Administration in ServiceNow ITSM, ITBM, FSM, Service Catalog
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